Service Technician

Description

• Scheduling / contracting vendors to perform apartment turnover services as appropriate
• May involve working in confined spaces, heights, and areas with limited ventilation.
• Prepares vacant units for move in in accordance with company standards, including manual labor to perform carpet cleaning, apartment cleaning, and interior painting with limited use of outside contractors
• Completes service requests in a timely and accurate manner, with thorough completion notes documented
• May perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvements
• Assists other Service Technician(s), and Groundskeeper(s) in the maintenance/ cleanliness of the common areas
• Work is performed in both indoor and outdoor environments, including occupied and unoccupied apartment units, maintenance shops, and common areas.
• Performs routine maintenance and repair on central and/or individual air conditioning units as authorized or directed by Supervisor
• Assists with various duties such as building repairs, snow removal, or groundskeeping to provide residents with a clean and well-maintained living environment.
• Maintains and cares for equipment as may be necessary for its continuous operation. Completes emergency repairs as may be required to prevent damage or deterioration
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
• Documents replacement of appliances, carpet, vinyl, water heaters, condensers, etc., in all units. Also tracks systems repairs, apartment painting (full paint or touch-up), refrigerator coil cleaning, and other major repairs

Requirements

• High school diploma or related Vocational Training and/or equivalent work experience
• Use of personal protective equipment (PPE) such as gloves, goggles, masks, and hearing protection may be required.
• Notes building deficiencies or needs to Supervisor in writing.
• Exposure to moderate to loud noise levels from tools, machinery, and equipment.
• Exposure to dust, dirt, pollen, debris, cleaning agents, paint fumes, construction or repair-related odors and other airborne particles.
• Flexible, innovative, and demonstrates the ability to lead and manage
• Adheres to established policies related to fair housing
• Exposure to varying weather conditions such as heat, cold, rain, and snow is common. May occasionally be exposed to extreme conditions, including high heat, humidity, freezing temperatures, and heavy rain while performing outdoor tasks.
• Occasional exposure to grounds maintenance chemicals such as fertilizers, herbicides, pesticides, and ice melt.
• High integrity, positive attitude, mission driven and self-directed
• Operating a company vehicle or personal vehicle to perform job duties. Must be willing and able to drive for work-related purposes.
• 1-year experience in similar field required
• Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills.
• HVAC knowledge and EPA certification preferred

Benefits

• Five medical plan options – several including a Health Savings Account with an employer contribution
• Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
• Tuition Reimbursement Program
• 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
• Employee Referral Program
• Life Insurance, provided at no cost to the employee.
• Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special

Training + Development

Interview process

Visa Sponsorship

Security clearance