Sa.Global banner

Dynamics 365 BC Functional Consultant

Sa.Global

The Role

Overview

Implement and consult on Dynamics 365 Business Central solutions for customers.

Key Responsibilities

  • user testing
  • data migration
  • customization
  • fit‑gap analysis
  • quality assurance
  • bc configuration

Tasks

-Conduct user acceptance testing and train customer resources to effectively use and maintain the D365 BC application. -Work with project managers and team leaders to manage resource changes across projects. -Provide expertise and in-depth knowledge of the D365 BC application, evaluating customers’ business processes against standard Microsoft Dynamics functionality. -Liaise with product vendors regarding issues relevant to our customers or the company’s services. -Provide production support when required. -Collaborate with stakeholders across the organization to ensure a comprehensive set of requirements aligned with business objectives, gaining a full understanding of current and future state business processes. -Take responsibility for Quality Assurance and documentation. -Ensure that all technical aspects of projects meet the required standards for functionality, operability, and documentation. -Document "as-is" and "to-be" processes within accurate and detailed scoping documents. -Design and develop new modifications for existing clients, support previous modifications, and assist with ongoing support issues as needed. -Collaborate with global teams. -Cover all aspects of consulting, including presales activities, supporting the sales team, product demonstrations, analysis, implementation, and end-user training on D365 BC. -Stay current with the latest features and technologies in D365 BC. -Facilitate the customer’s decision-making process and develop functional design documents to drive the development process. -Document business requirements that outline what actions a solution must take and what outcomes are expected. -Act as a communication point between developers and clients. -Perform fit-gap analyses and solution design. -Configure and set up D365 BC, including planning and executing data migration strategies.

Requirements

  • dynamics 365
  • business intelligence
  • project management
  • bachelor's
  • microsoft certs
  • problem solving

What You Bring

-Experience working across multiple industries. -Logical problem-solving skills and a structured approach to introducing changes to operational systems. -Ability to multitask, organize, prioritize, and meet deadlines. -Self-starter who can manage multiple tasks and shifting priorities. -Minimum of a Bachelor’s degree, preferably in Information Technology or a related field. -Project management certification is highly desirable. -Experience developing functional specifications for D365 BC enhancements and integrations. -Business intelligence experience, including reporting and analytics. -Familiarity with best practices in your area of specialization or vertical industry. -Deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers. -Ability to create high-quality functional documentation with strong requirements-gathering skills. -Excellent understanding and knowledge of core D365 BC modules. -Experience as a subject matter expert in D365 BC with full project implementation experience. -Excellent written and verbal communication skills in English. -Creative problem-solver with the ability to find innovative solutions to complex problems. -Proven experience in setup, configuration, implementation, integration, and testing of D365 BC solutions, following best practices or Microsoft Sure Step methodology. -High attention to detail and a commitment to delivering top-quality solutions to customers. -Experience in leading large, complex technology projects. -Ability to work independently and as part of a global team. -Calm and clear-headed under pressure. -Confident in providing support and training to users. -Strong relationship-building skills with internal and external stakeholders. -Strong focus on client satisfaction. -A technical background or understanding of programming concepts is an added advantage. -Business analysis and client-facing skills. -Microsoft certifications in Dynamics 365 BC are a plus. -Strong business communication, presentation, and demonstration skills.

The Company

About Sa.Global

-Founded with a vision to transform industries through cutting-edge technology solutions. -Has built a strong reputation as a trusted partner for complex, large-scale projects across multiple sectors. -Offers innovative solutions in industries like Energy, Industrial, Utilities, and Water Resources. -Delivers end-to-end services from system implementation and consulting to cloud-based solutions. -Recognized for its expertise in supporting companies working on large infrastructure projects. -Has a deep understanding of the unique challenges faced by project-based organizations. -Helps businesses optimize their project management, financials, and operational efficiency. -Works with clients worldwide, consistently helping them adapt and grow in a rapidly evolving marketplace.

Sector Specialisms

Architecture and Engineering

Legal

Consulting

Homebuilding

Software Services

Accounting

Advertising and Marketing