Shiftleader II

Description

• Possesses good overview of the work to be done, determines the most efficient and effective working method.
• Ensures all operational activities are executed properly and in time in a large and complex environment
• Sets priorities, distributes work, monitors progress and quality
• Initiate and implement process improvements to ensure continuous improvement of the operational performance to the contract.
• Ensure quality of operations executed on-site according to contract agreed with the customer(s)
• Ensures that employees comply with the company rules, standards and key values at VI (acts as a role model)
• Implements new procedures and takes care of knowledge transfer
• Supervises a small group of diverse operational employees, including Control Room Operators, VSS Operators, Contractors, and/or Unjammers
• Assist the O&M Manager, and Operations Manager in formulating monthly contractual reports
• Act as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed
• Generate daily operational reports and conduct analyses of overall health of the baggage handling system
• Manage system issues on-site with the maintenance/operation team and the customer
• Work closely with VI personnel regarding site related operational issues
• Acts as a Safety Advocate
• Assist the manager by overseeing and managing the maintenance and operations of the Baggage Handling System
• Setup and maintain work schedule to ensure fulfillment of contract deliverables and more.
• Conduct daily meetings with client for the purposes of status reporting as required
• Manages the daily operation, leads and sets direction of the team
• Maintains and enforces policies and procedures including but not limited to Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.

Requirements

• Conveyor services or material handling services experience
• Competent customer oriented professional who can work independently and accurately
• Experienced with processes and procedures in on-site operational locations, preferably at airports
• Valid Drivers License
• Experienced with MS Office
• Capable of analyzing issues and developing solutions
• At least 4+years operational experience in all aspects of a complex conveyor system
• Organizational and time management skills
• Airport and Warehouse Operations experience
• Strong work ethic, technical affinity, ability to grow and mentor
• Strong Verbal and written communication skills
• Ability to Problem Solve
• Ability to have crucial conversations
• Working knowledge of computers and equipment
• Ability to build relationships with key players
• Ability to work under pressure
• Confidence and professionalism in representing the Company
• Strong Microsoft office skills – Excel, Word Processing and Outlook
• Bachelor’s Degree in Operations or Engineering preferred
• Ability to manage, coach, and guide employees.
• Leadership experience, capable of working with teams
• Ability to anticipate customer and team needs and act accordingly
• Willing to work long hours in a stressful environment at nights and on the weekends
• Ability to be creative and innovative, and overcome objections and turn them into opportunity

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance