Technology Site Support Officer

• Travel to remote sites to provide hands-on technical support.
• Manage ITSM tickets and contribute to service performance reporting.
• Support network infrastructure including servers and switches.
• Escort and supervise contractors onsite, ensuring adherence to safety protocols.
• Deliver remote and onsite EUC support to ensure smooth site operations.
• Manage tech assets and spares, including criticality assessments.
• Communicate effectively with team members, stakeholders, and contractors.
• Apply and uphold HSE processes to maintain a safe working environment.
• Execute and oversee site processes in line with company standards.

• Experience in EUC support and/or service desk support.
• ITSM experience and understanding of service management processes.
• Demonstrate strong communication skills and the ability to work independently, managing time effectively to deliver results.
• A valid driver's license and experience driving in rural areas.
• Understanding of cyber security principles.

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career. Join the change. Electrify your future. About the role We're looking for a skilled and proactive Technology Support Specialist to provide end-user computing support across our generation sites. This role is essential to maintaining operational continuity, resolving technical issues, and ensuring safety and compliance across all locations. You'll work closely with internal teams and contractors to deliver timely solutions and support.This position is based at Torrens Island Power Station. What you'll be doing