Head of Water

Description

• To undertake performance management for the team and manage recruitment matters and work with the HR Manager to achieve the succession plan targets. Actively encourage and facilitate staff development.
• To manage current and future environmental impacts and work towards ISO14001 accreditation for the Water Team, proactively maintaining relationships with colleagues within DEFA.
• Prepare annual revenue budgets and monitor budget performance through the year.
• To effectively chair the Water Health, Safety, and Environmental committee.
• Advise the Executive Team on matters relating to the Water Act, water-related issues, challenges, and industry best practices.
• Develop strategy and policy for all water-related matters.
• Ensure reservoir monitoring schedules and maintenance requirements (as laid down by the recommendations of the Inspecting Engineer and Supervising Engineer) are completed.
• As part of the Senior Management Team, and in conjunction with other senior colleagues, advise and assist the Executive Team with the formulation of policies, strategy and objectives, together with their effective implementation.
• Encourage an asset management approach to asset maintenance and renewal and work towards ISO55001 accreditation for the Water Team.
• Act as Delegated Authority for the Executive Director if required.
• To ensure the provision of a quality service to our customers, investigate complaints and prepare responses in support of the Customer Services Manager.
• Be accountable for the constant development, review/update, and adherence to the Quality Management System (QMS) and maintain and extend ISO9001 accreditation within the Water Team.
• To achieve/set objectives effectively within specified timescales and in accordance with the current Manx Utilities’ Business Plan and the Water Service Delivery Plan.
• Provide strategic input to the Long-Term Engineering Plan and operational input into the preparation of annual capital budgets.
• Act as the ‘asset owner’ and lead the team of staff who manage, monitor, optimise, and operate the Isle of Man’s water infrastructure to meet our statutory duties and responsibilities.
• Own, update, deliver and promote the Water Service Delivery Plan.
• Work with the Water Quality Technician to ensure that Manx Utilities is adopting best practice in terms of water quality provision and monitoring.
• To use risk management techniques to reduce the likelihood and consequence of service failures.
• Provide a strategic overview and technical guidance to the Capital Projects team to ensure operational needs are met.
• Produce a monthly report for Water operations for the Executive Team and Board.

Requirements

• NEBOSH General Certificate in Occupational Health and Safety.
• Experience in negotiating commercial/other agreements.
• Management/leadership qualification.
• Resilient and able to work under pressure to deliver to tight deadlines.
• Degree in a relevant engineering/environmental subject.
• Detailed knowledge and understanding of water infrastructure and industry best practice.
• Experience in developing and implementing a strategy.
• Experience in leading, motivating, and developing a diverse team in achieving key organisational objectives.
• Excellent skills in managing the political interface and in handling media/public relations.
• Self-motivated, reliable, and flexible – able to respond positively to changing demands.
• Excellent presentation/public speaking skills.
• Extensive experience in water utility operation and management.
• Health and Safety at Work Act Successful track record of supporting/leading organisational change.
• Knowledge and awareness of the requirement for compliance with;
• Able to establish effective relationships and command respect.
• Chartered Engineer or Chartered Member of a relevant Institution.
• Experience in budget setting and management. Comprehensive knowledge and understanding of ISO Quality, Environmental, and Asset Management principles.
• An open and facilitative style of leadership, which can be adapted when necessary to ensure delivery of objectives.
• Excellent communication skills at all levels with evidence of persuasion and negotiation.
• Extensive experience in providing senior management and leadership in an operational environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance