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Responsible for day‑to‑day repairs, installations, and maintenance of customer and company equipment according to service work orders. Duties include cleaning, preparing new units for delivery, handling rented or leased equipment, and completing any additional tasks assigned by the Service Department Manager. The technician must keep the work area and vehicles tidy, use tools responsibly, and requisition necessary supplies.
Accurate documentation is essential: record hours, travel time, materials used, and detailed work performed on each order, ensure proper billing and obtain customer signatures, and submit all paperwork promptly. The technician also engages with customers, answering questions, offering recommendations, providing estimates, and collecting satisfaction surveys.
Qualifications include a high school diploma or equivalent, a valid Texas driver’s license, and a Journeyman Plumbing license. Candidates should have at least two years of related construction installation or repair experience, strong independent and team work abilities, and excellent communication skills in English.
The role requires frequent lifting of up to 100 lb, standing or sitting for long periods, and occasional stooping, kneeling, and stretching. Work is performed in typical construction settings with noise, temperature extremes, and moving machinery; schedules may vary based on demand.
Raven Mechanical, founded 1979, is a full service mechanical contractor specializing in Plumbing and HVAC service and construction. Raven's primary thrust is in commercial construction while maintaining a service fleet available on a 24 hour basis. Our team of estimators and project managers is experienced in all phases of mechanical construction and at the client's request, participates in numerous design/build projects. From the use of our CAD department, the FAB Shop and quality trained technicians in the field, Raven Mechanical keeps itself in position for new opportunities. Our contracts have ranged from the very smallest to as large as $10 million in size and have given this firm solid experience in the construction of medical projects, such as hospitals, clinics, professional offices and labs. Association Memberships: • Associated General Contractors • American Subcontractors Association • American Society of Plumbing Engineers • National Association of Plumbing, Heating and Cooling Contractors • Air Conditioning Contractors Association of Houston • Air Conditioning Contractors Association of Texas • Construction Workforce Coalition • International Facility Managers Association • BOMA • TAHFM Regulated by the Texas Dept. of Licensing and Regulation, P.O. Box 12157, Austin, TX 75711, (800) 803-9202, (512) 463-6599, TACL A19747E, TACL A19753C. Regulated by the Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, TX 78765-4200, (512) 458-2145, MPL 10483.