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2Life Communities

Resident Services Coordinator

Company logo
2Life Communities
2Life Communities creates vibrant, affordable housing communities for older adults.
Coordinate social services and healthcare for older adult residents in affordable housing communities.
15d ago
$55,000 - $65,000
Junior (1-3 years)
Full Time
Boston, MA
Onsite
Company Size
100 Employees
Service Specialisms
Property Development
Affordable Housing
Community Engagement
Sustainable Design
Urban Planning
Construction Management
Architectural Design
Real Estate Development
Sector Specialisms
Affordable Senior Housing
Senior Living
Healthcare Integration
Community Development
Supportive Housing
Elder Care Services
Role
What you would be doing
residents assessment
resident education
emergency response
care coordination
resident advocacy
document management

Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs

Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues.

Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community

Respond to resident emergency calls with other staff (during scheduled work hours)

Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team

Advocate on behalf of residents for adequate, timely, and cost-effective provision of services

Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting

Participate in Housing and Health Care Integration Initiatives

  • Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs
  • Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community
  • Respond to resident emergency calls with other staff (during scheduled work hours)
  • Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team
  • Advocate on behalf of residents for adequate, timely, and cost-effective provision of services
  • Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting
  • Participate in Housing and Health Care Integration Initiatives
What you bring
masters degree
microsoft office
bilingual spanish
experience
certification

Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

General computer literacy with Microsoft Office products and database software

Bilingual in Spanish preferred

Experience working with older adults

Resident Services Coordinator Certification or willingness to attain this within the first year of employment

  • Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.
  • General computer literacy with Microsoft Office products and database software
  • Bilingual in Spanish preferred
  • Experience working with older adults
  • Resident Services Coordinator Certification or willingness to attain this within the first year of employment
Benefits

Paid vacation

Pet insurance

Employer-paid life and AD&D, STD, and LTD insurance

2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.

401(k) plan

Robust medical and dental plan

2 floating holidays

Paid holidays

Compensation details: 55000-65000 Yearly Salary

  • Paid vacation
  • Pet insurance
  • 401(k) plan
  • Employer-paid life and AD&D, STD, and LTD insurance
  • Robust medical and dental plan
  • 2 floating holidays
  • Paid holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • resident assessments
  • social service provider contacts
  • medical provider contacts
  • family contacts
  • hud reporting
Company
Overview
  • Founded with a mission to create sustainable and affordable housing for older adults.
  • Focuses on designing and managing communities that promote independence and social engagement.
  • Builds integrated communities that combine housing, healthcare, and support services.
  • Projects are often located in high-demand urban areas, offering both independent living and assisted living options.
  • Has a strong emphasis on creating environments that foster a sense of belonging and well-being for seniors.
  • Combines innovative design with community-centered approaches to cater to the unique needs of older adults.
  • Develops properties with a long-term commitment to maintaining affordability and access for residents.
  • Standout projects include multi-use developments with green spaces and community facilities tailored for seniors.
Culture + Values
  • Provide superior housing that is broadly affordable
  • Continually evolve support services to meet the needs of a diverse population as they age
  • Build connections and community within its walls and its surrounding neighborhoods
  • Enable aging in communities of engagement, connection and purpose
Environment + Sustainability
10% Reduction
Energy Intensity Aim
Committed to reducing energy intensity across the portfolio as part of the Better Buildings Challenge.
24% Energy Goal
Consumption Target
Achieved a 24% reduction in energy consumption as the first affordable housing multifamily partner in the U.S. DOE Better Buildings Challenge.
  • Green retrofit of Ulin House included LED lighting, Energy Star appliances, additional insulation, cogeneration, EMS, new windows, low-flow fixtures, ERVs, and unit-level thermostats.
  • Golda Meir House expansion designed to Passive House standards with low-carbon electric heating, high-performance envelope, and improved ventilation.
  • Embodied carbon reduction pilot at Leland House using Passive House design and early lifecycle assessment.
Inclusion & Diversity
  • No publicly disclosed DEI strategy found on website or LinkedIn
  • No gender breakdown or DEI outcomes published
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