Follow all other company policies and procedures as communicated in the All-Team Handbook (Employee Handbook)
Grow the Agent and Broker Accounts based on sales from prior years
Professionally handle and resolve all complaints in a timely fashion.
Attend Bi-Weekly Relationship Development Team Meetings
Supports and assists the Relationship Development Team
Work directly with Relationship Development Team to ensure a positive client experience.
Create and Manage Win/ Win Business relationships
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Build, create and execute on win/ win business relationships
Teach, Train and Onboard New and Existing Accounts
Maintain a strong relationship field presence, while balancing the necessary desk work required for admin and follow up.
Participate in ongoing problem solving and practicing continuous improvement of the department and company.
Onboard and Train Key Partnered Relationships the Paul Davis Way
Attend all Paul Davis events.
Retain and Grow relationships with Key Accounts in the Insurance Agents and Brokers Vertical
Recruit Key Partnered Insurance Agent and Broker Accounts
Share your office365 calendar with your supervisor on an ongoing basis.
Participate in emergency services when an "All Hands-On Deck" scenario arises.
Work directly with the Relationship Development Team to build long lasting relationships with accounts.
Plan and Schedule All Continuing Education Courses for Insurance Agents and Brokers
Build relationship in the community by branding the Paul Davis name and brand
Coordinate Meetings, Lunches, and presentations to educate and probe for win/ win relationships.
Be the Face of Paul Davis at Chambers and other Associations while committing to being on committees.
Schedules, invites and facilitates Continuing Education Courses to Insurance Professionals.
Brand the Paul Davis name by being involved in Agent Associations and being committed to being on a board. Not limited to MIIAB or Chambers.
Create and follow Agent and Brokers Sales Budget monthly and yearly.
Make Face to Face stops on 8 week rotation with agents.
Learn and work with Priority Management principles to create default schedules for your own time that properly allocate slush time.
Participate in Relationship Development events
Review, Update and Manage RMS and Salesforce software
Attend Bi-Weekly GS&R
Takes responsibility for communicating to key accounts regarding ongoing projects.
Recruit new key accounts that align with the Paul Davis way.
Provide feedback to Relationship Development Team on observations from the field and the relationship.
Set proper expectations with Insurance Agents and Brokers
Retain lasting relationships with key accounts to capture new revenue through new and existing relationships with insurance agents and brokers.
Requirements
marketing
customer service
microsoft office
bachelor's
high school
communication
Experience in marketing and customer service.
Able to traverse water, fire, and smoke damaged flooring
Able to lift 50 pounds and carry at least 20 feet
Highly Organized and versed in prioritization of tasks.
High School Diploma or equivalent
High level Communicator
Associates or bachelor's degree is desired especially in area of Marketing or Entrepreneur
Performance in alignment with the job description
Able to climb 2 flights of stairs while carrying 30 pounds.
Behaviors aligned with the Vision, Mission, Values, 10 Serving Basics and Brand Promise
Hours required will vary and will often require travel to customer locations typically within a couple hour radius of the home office.
High aptitude in Microsoft office suite
Benefits
Vision insurance
Dependable transportation
Skill Development versus Annual Skill Development Goals
Paid time off
Smart Phone
Dental insurance
401(k) matching
Health insurance
Opportunity for advancement
Compensation is evaluated on annual basis in quarter 1 of each year after a full year is completed.
Company car
Competitive salary
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1985
Year Founded
The company was established in 1985.
1966
Network Established
Part of the North American Paul Davis network, established in 1966.
$1.1B
Revenue Platform
Backed by FirstService’s $1.1 billion revenue platform.
2014
Acquisition Year
Acquired by FirstService Brands in 2014.
Specializes in emergency response to fire, water, storm, mould damage, with rapid 24/7 mobilization.
Pioneered innovations like computerized estimating and 'Dry.in.3' three‑day drying guarantees.
Typically handles restoration and reconstruction for homes, businesses, and institutional sites after disasters.
Culture + Values
We are committed to providing the highest level of customer service.
We take pride in our work and always strive for excellence.
We value integrity and honesty in all our business dealings.
We believe in teamwork and collaboration to achieve success.
We maintain a strong focus on safety for our team and clients.
We believe in continuous improvement and are always looking for ways to enhance our services.
Environment + Sustainability
2050 Target
Net-Zero Emissions Goal
Aims to achieve net-zero emissions by 2050 through comprehensive sustainability initiatives.
Dedicated to reducing its environmental footprint and promoting sustainability in operations.
Actively implements green building practices and energy-efficient solutions in restoration projects.
Focused on reducing waste and increasing recycling of materials during restoration work.
Supports the use of eco-friendly products and materials whenever possible.