People Experience Manager

Description

• Prepare and distribute HR documents such as employment letters, certificates, and contracts.
• Promote a culture of integrity and ethical conduct across the organization through ongoing ethics management.
• Manage digital filing systems to ensure accurate, timely, and secure maintenance of employee records.
• Ensure compliance with UAE labor laws and internal HR policies, particularly in relation to employee relations, ethics, and documentation.
• Regularly review and update policies to ensure alignment with legal requirements and industry best practices.
• Conduct regular audits of HR records to ensure compliance with internal policies, legal requirements, and ISO standards.
• Monitor and ensure consistency in HR documentation and filing practices to maintain compliance with both internal and external standards.
• Manage and resolve complex employee relations issues, ensuring compliance with UAE labor laws and internal HR policies.
• Act as a trusted advisor to employees and managers on conflict resolution, disciplinary actions, and grievances.
• Ensure that HR policies are communicated effectively to employees and managers and that they are consistently applied across the organization.
• Ensure investigations are conducted impartially, confidentially, and in a timely manner, adhering to organizational policies and legal standards.
• Provide recommendations to management based on investigation outcomes, including disciplinary actions when necessary.
• Ensure a compliant of HR policies and processes.
• Ensure timely and fair resolution of employee disputes and conflicts to maintain a productive work environment.
• Oversee the company’s whistleblower policy, ensuring employees feel confident in reporting concerns safely and confidentially.
• Support the development, implementation, and continuous improvement of HR policies and procedures, particularly in employee relations, compliance, ethics, and documentation management.
• Keeps matters confidential and uses tact and courtesy while safeguarding confidentiality
• Ensure that HR processes related to employee relations, documentation, and compliance are aligned with ISO standards and the organization’s quality management framework.
• Oversee employee records and ensure compliance with ISO standards and quality management processes.
• Oversee the employee experience, from onboarding through to offboarding, ensuring a smooth and engaging experience for all employees.
• Manage HR administrative functions, including the preparation of employment letters, contracts, and HR documentation.
• Lead initiatives to enhance employee satisfaction and overall experience within the organization.
• Drive continuous improvement initiatives within the HR department, identifying opportunities for process optimization.
• Lead and manage investigations into employee grievances, misconduct, policy violations, or ethical concerns.

Requirements

• Ability to find non-threatening ways to approach others on sensitive issues; makes others feel comfortable by responding in ways that convey interest in what they say; leads own behaviour to prevent or reduce stress
• Ability to train on legal compliance subject matters and to adjust delivery of training and training materials to classroom situation and learners’ needs
• Experience in ISO certification
• Excellent interpersonal, verbal, and written communication skills
• 4+ years’ experience in HR Compliance
• Ability to build effective, trusting relationships that contribute to personal and team efficiency
• Ability to listen attentively to people's ideas and concerns
• Analytical, diligent, and detail oriented
• Experience in HR Generalist, Employee Relations or a related role
• Project management and planning abilities
• Bachelor’s Degree in HR or Quality Management or Business Administration.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance