Leasing Manager

Description

• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
• Design and implement a plan to improve conversion ratios for all leasing associates
• Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
• Oversee and manage selection of marketing tour path, target viewing apartments; Ensure rent ready apartments, model homes and community amenities are impeccable
• Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
• Provide supervision, direction and structure to your team in the absence of the Community Director, or Supervisor
• Assist with monthly financial performance reports with onsite teams; Support strategy for meeting budget, revenue management, and expense control
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
• Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately
• Collect revenues; including rents, deposits and fees
• Promote successful leasing by facilitating the application process at the end of the tour
• Assist with lease renewals in a timely manner and promote resident retention
• Tour prospective residents with energy and enthusiasm the Weidner way
• Assist with all resident, financial, analytic and reporting functions for the community
• Ensure leasing office is clean, orderly, and professionally presentable at all time s
• Manage and negotiate all lease renewals in a timely manager and promote resident retention
• Complete tasks in a safe and efficient manner
• Exercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performance
• Maintain in depth knowledge of the community, residents, and competitor properties at all times
• Timely and respectful communication with applicants upon receiving results
• Effectively coordinate daily activities of the leasing team through the management of People, Product, Price and Promotion
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Accompany vendors to vacant and/or occupied units, as needed
• Manage the timely responses of resident and prospective resident calls and emails; Monitor and verify traffic in queue is responded to daily
• Accept and document service requests; follow up upon completion
• Create, store and maintain residential files, while ensuring strict confidentiality
• Review and process all applications immediately upon receipt
• Follow all company key logging and storing procedures
• Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
• Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy
• Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments; Ensure all leasing traffic is recorded and input daily
• Manage effectiveness of mini model items, placement, and presentation

Requirements

• 3+ years of leasing experience with outstanding customer service skills
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Ability to work outside of normal scheduled hours as needed
• Regular and effective communication with Community Director
• Must have access to personal vehicle and/or reliable transportation, at all times
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Follow Weidner Move-In Experience with all approved applicants
• Working knowledge of English; detail oriented, well organized
• Able to give professional directions clearly in person, over the phone, email, and text
• Work effectively and cooperatively in a team environment and/or independently
• Willing and able to be assigned to other Weidner properties as needed
• Prior management experience preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance