Customer Relations Officer

Description

Act as primary contact for customers and handle all enquiries professionally.

• Coordinate with internal teams, such as sales, accounts, and legal for smooth customer service.
• Manage leads, follow up with potential clients and ensure timely conversions.
• Coordinate and conduct property site visits for clients.
• Provide information about property features, pricing, and documentation during client interactions.
• Address customer queries, complaints, and service issues promptly.
• Maintain customer reports and update information in CRM systems.

Requirements

• Minimum 3 years of experience in customer relations in real estate or automobile industry.
• Strong customer service orientation.
• Knowledge of real estate market and documentation.
• Proficiency in CRM tools and MS Office.
• Excellent communication and interpersonal skills.
• Bachelor's degree in any subject.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance