Maintain comprehensive knowledge of loan documents, lender agreements, and servicing contracts to effectively administer loans and ensure company compliance.
Ensure compliance with all applicable loan documents, inter-creditor, participation, and servicing agreements, and handle timely processing of all loan-related matters and requests.
Handle detailed referral requests to other servicing departments for transactions requiring lender consent, such as easements and casualty losses.
Collaborate with functional units such as Tax, Insurance, and Escrow Analysis to process borrower requests and administer loan requirements, including reserve draws and insurance maintenance.
Manage and escalate complex issues requiring higher-level decision-making within Berkadia or consent from external parties.
Consult with Berkadia managers and follow up with borrowers to ensure the completion of requests and inquiries.
Review and analyze financial covenants, trigger events, and debt service coverage ratio (DSCR) tests.
Monitor and process borrower requests, prepare underwriting recommendations for approval by Berkadia managers or external lenders, collaborating with internal/external counsel, rating agencies, and trustees as needed.
Serve as the primary point of contact for borrowers and lenders, managing a portfolio of commercial mortgage loans and fostering Berkadia’s servicing relationships.
Administer daily loan portfolio activities, including payment status checks, collection calls, fund identification, and compliance monitoring, escalating non-compliance or defaults as necessary.
Monitor property performance, including analysis of the borrower’s business plan and market conditions.
Collect and assist with the analysis of property operating statements, rent rolls, and financial statements of borrowers/guarantors.
Review and prepare recommendation packages for future funding draws, including contract reviews and construction budget assessments.
Prepare quarterly asset summaries, surveillance reports, and other required deliverables for lenders.
Approve e-forms and recommend defaulted loans for transfer to the special servicer, adhering to Berkadia’s Banking and Cash Activities Approval Limits.
Requirements
3+ years
bachelor's
microsoft office
mccracken
asset analysis
customer service
3+ years of experience in a similar position.
Exceptional organizational skills, capable of multitasking effectively in a dynamic, fast-paced environment with competing priorities, and a keen attention to detail.
Skilled in analyzing property operating statements and rent rolls to assess asset performance in relation to loan requirements and underwritten metrics.
Bachelor's degree or equivalent.
Strong customer service orientation, with a focus on risk management and asset management, complemented by excellent communication skills for clear and effective interaction across all organizational levels.
Proficient in Microsoft Office (Outlook, Word, Excel) and familiar with mortgage industry-specific applications like McCracken Strategy, along with strong ability to adapt to new software and intranet-based workflows.
Benefits
Up to 12-weeks of fully paid parental leave
Pet insurance discounts
Fertility and family planning services
Employee Resource Groups that help you grow with us
Monthly paid volunteer hours and donation matching to benefit our communities
Mental health care, including free counseling sessions:
We'll help you fund your learning journey with generous tuition reimbursement
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
2009
Year Founded
The company was established in 2009 and has since grown to become a leading player in the commercial real estate sector.
Specializing in real estate investment sales, mortgage banking, and advisory services, they have established a strong presence across the U.S.
Berkadia's integrated platform brings together experts in finance, operations, and real estate management to deliver results for clients.
Notable for their work in multifamily and commercial properties, Berkadia is known for its strategic insights and deep market knowledge.
The company has worked on some of the largest real estate transactions and property portfolios in the country.
Berkadia's global reach is reflected in their ability to cater to both national and international clients with complex real estate needs.
A hallmark of their success is their innovative approach to real estate finance, leveraging cutting-edge technologies and data analytics.
From major urban developments to specialized commercial projects, Berkadia's work spans across a diverse range of sectors.
Culture + Values
Integrity – We do the right thing, always.
Client-Focus – We put our clients’ interests at the heart of everything we do.
Teamwork – We collaborate across teams to achieve the best outcomes.
Entrepreneurial Spirit – We embrace innovation and take ownership of our work.
Excellence – We strive for the highest standards in everything we undertake.
Environment + Sustainability
2040 target
Net-zero Emissions Goal
The company has set a goal to achieve net-zero emissions by 2040, reflecting its commitment to combating climate change.
15% energy reduction
Energy Efficiency Upgrades
Energy use has been reduced by 15% across owned and operated offices through efficiency upgrades.
20% emission reduction
Scope 1 & 2 Emissions Achieved
Annual Scope 1 and 2 emissions have been reduced by 20% over the past three years.
50% renewable energy
Commitment by 2027
The company has committed to sourcing 50% of its electricity from renewable sources by 2027.
Reduce business travel emissions by 25% through virtual meeting initiatives.
Inclusion & Diversity
40% Women Leaders
Gender Diversity Target
Aiming for 40% women in leadership roles by 2026.
30% Gender Diversity
Organization-wide Standard
Maintaining at least 30% gender diversity across all departments.
35% Female Leaders
Current Progress
Currently, 35% of leadership positions are held by women as of 2024.
2% Pay Gap
Compensation Equity
Annual reviews confirm a minimal gender pay gap of less than 2%.
Offer mentorship programs supporting women and underrepresented employees, with 200+ participants in 2024.