Service Coordinator at Equans Anz in New Plymouth, Taranaki, New Zealand | Kablio

Role

Description

erp dataentry

invoicing

tech scheduling

maintenance coordination

wip monitoring

customer portal

Perform data entry in our ERP system (Pronto Xi)
Prepare jobs for vetting and carry out invoicing
Professionally handle inbound phone calls and assist with customer queries
Schedule and coordinate technicians for routine and non-routine maintenance
Assist with reports, documents, and correspondence
Monitor branch WIP and update customer portals
Provide an integral link in the delivery of routine and non-routine maintenance services to customers
Build strong relationships with customers and internal teams

Requirements

2 years

excel

pronto

call centre

accuracy

communication

Part-time, 4 hours a day – 20 hours per week – Mon-Fri
Minimum of 2 years’ experience in the same or similar role
Proven aptitude for managing competing priorities with successful deliverables
High level of accuracy
Outstanding communication skills
Previous experience in a call centre/service delivery preferred
Previous Pronto experience would be an advantage
Advanced to intermediate MS Office skills particularly Excel

Benefits

Friendly team and spacious office environment
Convenient New Plymouth location with parking available

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

applicants must be able to undergo a ministry of justice check.

Company

Overview

A leading provider of energy, facilities management, and engineering services across diverse sectors.
With decades of experience, delivering innovative solutions for energy, infrastructure, and industrial projects.
Portfolio spans critical sectors, focusing on sustainable, high-performance solutions for clients.
Shapes the future of Australia’s energy and infrastructure landscape through energy-efficient designs and large-scale projects.
Broad expertise demonstrated through high-impact projects in utilities and transport sectors.
Continuously leading in engineering and technological advancements for energy, sustainability, and smart infrastructure.

Culture + Values

Service Focused: Deliver outstanding service to clients and colleagues.
Team Spirit: Foster a positive and supportive team environment.
Accountability: Take responsibility for your tasks and actions.
Respect: Treat everyone with respect and consideration.
Demanding, Visionary and based on Performance

Environment + Sustainability

Design and implement smart energy and environmental efficiency services to improve energy performance in industrial, public and commercial buildings.
Deliver integrated energy efficiency technologies (e.g. BEMS, combined heat and power, upgraded HVAC, LED lighting) to reduce energy usage and carbon footprint.
Undertake performance assessments and ongoing data-driven optimisation to reduce consumption without compromising quality or comfort.
Aim to cut expenses and energy usage significantly through customised plans, predictive and preventative maintenance.
Support clients in energy and industrial transitions with solutions that promote greener, environmentally friendly services.

Inclusion & Diversity

40% female

Executive Leadership Team diversity

The leadership team reflects a strong commitment to gender balance, with 40% of members being women.

15% managers

Industry benchmark for women

In the construction industry, women make up approximately 15% of managers, highlighting the need for improvement.

2.7% CEOs

Female CEOs in construction

The construction industry reports only 2.7% of CEOs are women, emphasizing the lack of representation at the executive level.

Articles

Solutions

Data Centre Solutions

Careers

News: ENGIE Services becoming EQUANS

Company

Overview

A leading provider of energy, facilities management, and engineering services across diverse sectors.
With decades of experience, delivering innovative solutions for energy, infrastructure, and industrial projects.
Portfolio spans critical sectors, focusing on sustainable, high-performance solutions for clients.
Shapes the future of Australia’s energy and infrastructure landscape through energy-efficient designs and large-scale projects.
Broad expertise demonstrated through high-impact projects in utilities and transport sectors.
Continuously leading in engineering and technological advancements for energy, sustainability, and smart infrastructure.

Culture + Values

Service Focused: Deliver outstanding service to clients and colleagues.
Team Spirit: Foster a positive and supportive team environment.
Accountability: Take responsibility for your tasks and actions.
Respect: Treat everyone with respect and consideration.
Demanding, Visionary and based on Performance

Environment + Sustainability

Design and implement smart energy and environmental efficiency services to improve energy performance in industrial, public and commercial buildings.
Deliver integrated energy efficiency technologies (e.g. BEMS, combined heat and power, upgraded HVAC, LED lighting) to reduce energy usage and carbon footprint.
Undertake performance assessments and ongoing data-driven optimisation to reduce consumption without compromising quality or comfort.
Aim to cut expenses and energy usage significantly through customised plans, predictive and preventative maintenance.
Support clients in energy and industrial transitions with solutions that promote greener, environmentally friendly services.

Inclusion & Diversity

40% female

Executive Leadership Team diversity

The leadership team reflects a strong commitment to gender balance, with 40% of members being women.

15% managers

Industry benchmark for women

In the construction industry, women make up approximately 15% of managers, highlighting the need for improvement.

2.7% CEOs

Female CEOs in construction

The construction industry reports only 2.7% of CEOs are women, emphasizing the lack of representation at the executive level.

Articles

Solutions

Data Centre Solutions

Careers

News: ENGIE Services becoming EQUANS