Description
digital twin
energy optimisation
data insights
managed services
building performance
vendor management
In addition to operating and showcasing 150 Holborn as a flagship model of an intelligent, sustainable, data-driven workplace, the role will include supporting smart building consulting and establishing the managed services line of business – to be offered to Clients on top of PARA OS deployments or as a data-driven FM service.
This individual will be responsible for operational excellence, data integrity, occupant experience, and technology stewardship across the building’s integrated digital ecosystem, covering BMS, IoT, IWMS, Digital Twin (ParaOS), energy analytics, workplace experience platforms, and Schneider Electric’s independent data layer.
Building Performance, Data Insights & Optimisation
- Contribute to decarbonisation initiatives and energy optimisation projects.
- Ensure building technologies “feel” seamless, intuitive, and delightful for occupants.
- Assist in the preparation of client presentations and reports.
- Act as the single point of escalation for digital/FM system issues.
- Represent 150 Holborn as a smart building showcase for clients, partners, stakeholders, and visitors.
- Define and Manage digital FM workflows and governance within Planon, ensuring data quality and process adherence.
- Provide reports or dashboards / visualisations that highlight energy usage, occupancy, space utilisation, comfort, and system performance.
- Conduct trainings, onboarding sessions, and weekly/monthly tech-awareness events.
- Maintain the building as a living lab for smart building innovation.
- Support Dar’s Sustainability Council and ESG reporting.
- Drive continuous optimisation
- Conduct guided walkthroughs, demos, and technology presentations.
- Support use-case definition, building data analysis, and digital FM strategy development.
- Maintain records of upgrades, maintenance, outages, cyber health checks, and compliance documentation.
- Oversee vendor SLAs, KPIs, and reporting.
- Use the Digital Twin, BMS, FDD platforms, and IWMS data to:
- Liaise with the business development and opportunities team to promote managed services and data-driven FM services in Dar proposals
- Oversee performance, updates, cyber posture, and connectivity of all digital sub-systems, including:
- Support adoption of workplace apps, visitor systems, smart booking, and wayfinding tools.
- Contribute to smart building consulting engagements across the UK, Europe, and MENA.
- Serve as the primary owner of the smart building ecosystem at 150 Holborn.
- Support compliance and optimisation for UL Spire, NABERS, BREEAM, EPC, SmartScore, WiredScore, and LEED.
- Support proof-of-concept trials and pilot technologies.
- Identify operational inefficiencies
- Act as the human interface between building users and the digital systems behind the scenes.
- Use Building Advisor, ParaOS, BMS, sensors, and analytics to identify:
- Ensure continuous data integrity, connectivity, and high system uptime.
- Spearhead the development of the managed services stream by establishing the framework, methodology and templates.
- Deliver insights to FM, sustainability, and leadership teams in clear, actionable formats.
- Coordinate with FM partners, Dar operations, Schneider Electric, AV vendors, IT, and workplace teams.
Requirements
power bi
planon
bms
cem
smartscore
fm ops
The ideal candidate combines experience in data-driven FM, digital building technologies, and workplace experience design, with strong communication skills and the ability to translate technical systems into meaningful insights and user value.
Smart Building Operations & Digital Systems Management
Preferred Certifications
Workplace & Occupant Experience Stewardship
We are seeking a highly capable, digitally fluent Smart Building Experience & Operations Manager to lead day-to-day smart building operations at 150 Holborn, the global headquarters of Sidara and one of the most advanced intelligent buildings in the UK.
FM Governance, Vendor Coordination & Technology Ownership
- Power BI or equivalent analytics tools
- IWMS/CAFM (Planon preferred)
- BMS vendor training (Schneider, Siemens, JCI, Honeywell, etc.)
- Comfortable with both hands-on operational tasks and client-facing advisory work.
- UL Spire / SmartScore / WiredScore Accredited Professional
- Ability to manage cross-disciplinary teams (FM, IT, AV, sustainability, security).
- AV & meeting room technology
- High proficiency in dashboards, analytics, and data storytelling.
- ParaOS Digital Twin
- Demonstrated ability to communicate technical concepts to non-technical audiences.
- Certified Energy Manager (CEM) / Certified Energy Auditor (CEA) / Certified Measurement & Verification Professional (CMVP)
- Strong understanding of smart building ecosystems, IoT, BMS, IWMS, and energy systems.
- 5–10 years of experience in smart buildings, data-driven FM, workplace technology, or digital building operations.
- BMS (any major vendor)
- Familiarity with SFG 20.
- Strong hands-on familiarity with:
- Experience with smart building certifications (UL Spire, SmartScore, WiredScore, NABERS) is a significant advantage.
- Excellent communication, presentation, and stakeholder engagement skills.
- FM-related certifications (IWFM)
- Proven experience in FM operations, vendor coordination, or client-facing technical roles.
- FDD/CBM tools (Building Advisor, CopperTree, SkySpark, etc.)
- Creative problem solving, innovation mindset, and a “can-do” approach.
- Planon IWMS (CAFM, space, room booking, agile workplace)
- Background in consulting, engineering, or digital workplace experience design is preferred.
- Energy or sustainability certifications (LEED GA/AP, BREEAM, NABERS)
- EcoStruxure BMS, PME, and Lighting Controls
- Ability to operate in a fast-paced environment with multiple priorities.
Benefits
- Top 5 energy-saving opportunities per month
- Digital Twin or building data platforms
- Luminet internet services
- Freshwave mobile coverage systems
Training + Development
Information not given or found
