HVAC Regional Support Specialist
Fujitsu General America, Inc.
Provide pre/post-sales HVAC technical support and training across Midwest.
11 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Illinois, United States
Field
Company Size
1,000 Employees
Service Specialisms
Air Conditioning Systems
Service & Support
Technical Support
Product Registration
Troubleshooting
Sector Specialisms
Air Conditioning Systems
Industrial Equipment
Energy-saving Products
Environmental Equipment
Automotive Safety Systems
Heating, Ventilation, and Air Conditioning (HVAC)
Commercial Air Conditioning
Ventilation Systems
Role
What you would be doing
site inspections
commissioning
quality reporting
product support
technical training
support calls
- Perform on-site start up inspections, field service inspections and commissioning as needed.
- Report quality control issues found during field service inspections and recommend corrective measures.
- Assist the Regional Sales Managers by providing pre and post-sales support as needed.
- Support distributors and manufacturer’s representative agencies with product information and system application.
- Conduct training through on-line tools, Fujitsu Training Facilities or remote locations, when requested.
- Handle large volume of technical support calls from Contractors, Distributors, Technical Service Advisors (TSA's) (approximately 20-30 calls per day).
- Mentor and support junior technicians team members from lessons learned through training or field service inspections.
What you bring
high school
hvac
vrf
blueprints
problem solving
driver license
- High School Diploma or GED
- Solid presentation skills, people skills and dealing with diversity
- OK with periodic travel within designated region (15%)
- Strong knowledge of HVAC refrigeration cycle
- Able to read/interpret electrical and electronic blueprints
- Must have valid driver license and/or have reliable means of transportation
- Extensive HVAC technical background with ability to understand, teach and troubleshoot the refrigeration cycle (VRF experience a plus)
- Excellent analytical and problem-solving skills to quickly resolve product or service issues
- Minimum 2 years technical training experience
- 5+ years' HVAC experience with service, sales and training duties at distributor, manufacturer or contractor level
- 401(k) program with company match
- Casual Work Environment
- Paid Time Off and Holidays
- Comprehensive health and dental plan, life, and disability insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Their rich history of providing innovative HVAC solutions serves residential, commercial, and industrial sectors.
- They specialize in air conditioning systems, ensuring efficiency and comfort for both large-scale and individual installations.
- Committed to sustainability, they offer cutting-edge energy-efficient products that meet the highest performance standards.
- Their products are used in residential homes, office buildings, factories, and large commercial properties.
- They have steadily expanded their reach, becoming a recognized leader in the HVAC industry across North America.
- They focus on providing seamless and eco-friendly climate control systems tailored to the specific needs of each client.
- Customer-first approach
- Innovation in technology and services
- Commitment to quality
- Environmental responsibility
- Continuous improvement
- Teamwork and collaboration
2050 Commitment
Net-zero Carbon Emissions by 2050
Committed to achieving net-zero carbon emissions in support of global sustainability goals.
- Aims to reduce carbon emissions and contribute to a sustainable future.
- Development of energy-efficient HVAC solutions.
- Focus on reducing the environmental impact through eco-friendly designs and products.
- Promotes a diverse workforce to foster innovation and creativity.
- Encourages a workplace that values different perspectives and backgrounds.
- Specific gender-related statistics and outcomes are not publicly detailed.
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