Oversee all engineers and maintenance personnel, including participating in the recruitment, onboarding, orientation, training, assessing/completing reviews, disciplining, and terminating of employees.
Responsible for the proper operation and functionality of all electrical, mechanical, plumbing, HVAC, laundry, kitchen, refrigeration, lighting systems, and all specialized equipment and systems.
Review work orders and complete work by room/guest priorities.
Comply with all Hotel and HCH uniform, dress code, and appearance standards.
On call for any emergencies 24/7
Comply with all Hotel and HCH time and attendance policies.
Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues. Key liaison with town Fire Department authorities to work with GM to plan and perform regular quarterly evacuation drills.
Management and achievement of budgeted capital and repair and maintenance operating costs.
Dependent upon the weather, maintain safe walking areas for all guests and associates (activity required may include shoveling snow, raking leaves, addressing debris. Must play the primary role in Snow Removal in winter (including supervising outside contractor duties).
Leadership role in curb appeal, landscaping, and grounds maintenance.
Ensure the Engineering shop and office are clean and organized.
Responsible for the pool maintenance, cleanliness, proper water chemistry and compliance with local department of health.
Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
Ensure compliance with city, state and /or federal code.
Develop & maintain preventive maintenance programs for all guestrooms and equipment.
Play a lead role in Energy conservation.
Cost effective management of equipment purchases or leasing, service contracts, repair and maintenance agreements, or sourcing local 3rd party tradesmen.
Performs and delegates property and grounds upkeep tasks, including painting, tile work, trim work, detailing, light adjustments, installations, cable/internet assistance, furniture repair, grout work, recycling and waste management, grounds keeping, etc.
Assume full responsibility for the condition of the property in the heart of the house (the infrastructure) as well as all the public areas.
Chair of Safety Committee.
Maintain an accurate inventory of supplies.
Address loss prevention management and security.
Ensure guestrooms, restaurant, and public areas are maintained to company standard.
Responsible for continuous update of safety manual and all training for entire company including OSHA regulations, DOT testing, and Right to Know Law, and NFPA training.
Maintain continuous communication with Front Office during all shifts to ensure all complaints are addressed.
Independently manages maintenance personnel to include but not limited to the responsibility of hiring, training, administering performance reviews, determining wages, coaching and discipline, termination, and weekly scheduling.
Maintain department checkbook and code invoices for payment accordingly.
Maintain all required permits and licenses for facility.
Attend all scheduled meetings and training sessions.
Requirements
microsoft office
power tools
cb radio
blueprints
driver's license
trade liaison
Ability to adhere to all HR Personnel standards and maintain a professional work environment with all Inn associates.
Ability to move quickly based on guest needs.
Ability to use repetitive manual dexterity.
Computer and Printer
Ability to read, write, understand and speak English.
Microsoft Office, including Outlook, Word, and Excel programs.
Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy.
Power Tools and handheld tools
Ability to frequently move and lift up to 80 lbs.
Ability to operate a motor vehicle with valid operator's license.
Ability to bend frequently and repetitively during a shift.
Ability to move up and down stairs frequently.
Ability to remain in a stationary position for 10 hours.
Snow removal tools and chemicals
Blueprints, schematics, and other technical materials
CB Radio
Ability to remain standing for 10 hours.
Ability to frequently communicate and exchange accurate information effectively.
All room equipment, including vacuum cleaner, wallpaper steamer, carpet shampooer, etc.
All F&B equipment, including deep fryer, broiler, stove, steamer, food processor, slicer, flat top grill, mixer, oven, steam table, etc.
Primary liaison with 3rd party trades performing work as required.
Ability to walk the property and grounds frequently, multiple times per shift.
Able to kneel, crawl, crouch, and stretch into hard-to-reach places.
Benefits
Time Keeping System
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2005
Year Established
The company was established in 2005, marking its origin in the hospitality industry.
30+ Properties
Managed Locations
The company manages a significant portfolio of upscale independent properties across the United States and Central America.
4 Historic Restorations
Award-Winning
The company is recognized for its expertise in restoring and managing historic properties, including notable examples like the Belvada, Mizpah, and Exeter Inn.
3 Global Headquarters
Strategic Expansion
With headquarters in Denver, New York, and Medellín, the company has expanded to better serve its international assets.
Stewards historic properties like the Mountain View Grand Resort, blending preservation with modern hospitality.
Typical projects include ski‑in/ski‑out mountain lodges, lakefront resorts and restored historic inns.
Expertise lies in full‑service operations: lodging, dining, spa, event spaces and guest experiences.
Joint venture in Central America boosts acquisition and management of boutique hotels in Colombia and beyond.
Culture + Values
Commitment to guest satisfaction
Strong focus on delivering exceptional service
Passion for creating memorable guest experiences
Respect for the individuality of each property
Employee empowerment and teamwork
Building long-term relationships with partners and guests
Environment + Sustainability
By 2050
Net Zero Emissions Target
Objective to achieve net zero carbon emissions, reflecting a commitment to long-term sustainability.
Dedicated to reducing energy consumption and waste
Adopting eco-friendly practices across properties
Investing in sustainable and efficient technologies
Committed to environmental stewardship and conservation
Inclusion & Diversity
Commitment to fostering a diverse and inclusive workplace
Promoting equal opportunity for all employees
Encouraging diverse perspectives in leadership roles
Fostering a respectful and collaborative work environment