Incident Containment Coordinator

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Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Lead rapid pollution containment, coordinate resources, and improve environmental compliance.
16 days ago ago
£35,000
Experienced (8-12 years)
Full Time
Worthing, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
Role
What you would be doing
rapid deployment
risk assessment
pollution monitoring
incident lead
containment planning
resource inventory
  • Collaborate with field teams to improve asset performance and resilience.
  • Design pre-emptive solutions and contingency protocols for high-risk failure points.
  • Lead post-incident reviews on the containment plan and response.
  • Establish clear lines of communication and authority across teams and stakeholders.
  • Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand.
  • Ensure plans are regularly tested, updated, and aligned with regulatory standards
  • Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning.
  • Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations.
  • Coordinate rapid deployment of internal and external resources, including contractors and emergency services.
  • Monitor containment progress and adjust tactics in real time to meet the 4-hour target.
  • Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies.
  • Ensure all personnel involved in response are trained and briefed on containment protocols.
  • React swiftly to emerging blockers (e.g., weather, site access, equipment failure).
  • Ensure all contractor resource is compliant, and risk is closed out before leaving site.
  • Provide timely updates and post-incident reports to internal leadership and regulators.
  • Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents.
  • Champion innovation in pollution response technologies and methods.
  • Maintain a log of blockers and resolutions to inform future planning.
  • Liaise with Nova Team, PCL’s and field resources during and after incidents.
  • Integrate lessons learned into future containment strategies.
  • Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays).
  • Risk Scanning and Early Intervention: Using insight from other roles horizon scan early to provide mitigation options.
  • Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites
  • Ensure transparency and accountability in all response activities
  • Maintain a dynamic decision matrix to guide real-time prioritisation.
  • Act as the Incident Lead for Containment during pollution events, directing all onsite and offsite activities.
  • Escalate issues appropriately and activate backup plans without delay.
  • Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks.
  • Support innovation in pollution detection, sampling, and control technologies
What you bring
scada
data integration
risk management
analytical skills
stakeholder engagement
environmental qualification
  • Performance Tracking: Experience in tracking all initiated interventions to ensure completion and effectiveness, and maintaining an audit trail of actions taken and outcomes
  • Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture.
  • Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively.
  • Operational Coordination: Experience in liaising with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment
  • Proven experience in environmental management, pollution control, or Wastewater/Water operations.
  • Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary.
  • Relevant industrial experience
  • Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder engagement abilities.
  • Logistical back: knowledge of the wastewater sector and available services to mitigate risk
  • Ability to undertake challenging conversations and drive positive change
  • Environmental linked qualification
  • Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial.
  • Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential.
Benefits
  • Occupational health service
  • Pension contributions up to 11% (depending on your contribution)
  • Free annual flu jab and eye test vouchers
  • Study support may be available for job-related qualifications.
  • Discounts with over 800 popular retailers
  • A network of sports and social clubs
  • 25 days annual leave + Bank Holidays
  • Life assurance equal to 4x salary
  • Digital GP service
  • Competitive maternity & paternity leave and flexible return to work options
  • Company and performance-related bonus
  • An employee assistance program
  • Two paid volunteering days a year
  • Salary sacrifice electric car scheme (after 6 months service)
  • Cycle to work scheme.
  • Health Cash Plan
Training + Development
Information not given or found
Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
  • Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
  • Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
  • Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
Culture + Values
  • “Working differently” – using new technology and nature‑based solutions
  • “Collaborating with community partners”
  • “Showing leadership on key environmental issues”
  • “Engaging with customers, stakeholders and partners to maximise opportunities”
Environment + Sustainability
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
  • On track to generate own renewable energy and buying accredited renewable energy since 2021.
  • Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
  • Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
Inclusion & Diversity
  • No publicly available strategic DEI goals or gender‑related statistics found
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