Community Manager at Parkway Terraces

Description

• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Direct all marketing efforts.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• The Community Manager supervises all community associates.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.

Requirements

• Valid driver's license.
• A high school diploma or equivalent is required.
• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• College education, CAM or ARM certification preferred.
• Must have the ability to communicate in English.

Benefits

• Employee Assistance Program
• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Employee Appreciation Events
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program

Training + Development

Interview process

Visa Sponsorship

Security clearance