Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
Collect, post, and deposit rents/security deposits and other community income daily.
Direct all marketing efforts.
Lead the maintenance and management of budgeted occupancy, collections, and expenses.
Assist in preparing all paperwork specific to new and renewal lease agreements.
Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
The Community Manager supervises all community associates.
Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
The Community Manager supports and participates in fulfilling the customer service and leasing standards.
Requirements
driver's license
high school
3 years
cam
arm
english
Valid driver's license.
A high school diploma or equivalent is required.
A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
College education, CAM or ARM certification preferred.
Must have the ability to communicate in English.
Benefits
Employee Assistance Program
3 Weeks of Paid Time Off (PTO)
10 Paid Holidays + 3 Floating Holidays
Employee Appreciation Events
Medical, Dental, and Vision Plans
401k matching
Employee Referral Bonus Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to create high-quality, well-managed multifamily properties that elevate communities.
Focused on the acquisition, development, and management of residential and commercial properties across various markets.
Known for building value through thoughtful property enhancements, increasing both marketability and tenant satisfaction.
Over the years, has expanded into multiple regions, offering diverse residential living options to a broad audience.
Expert in transforming underperforming assets into thriving communities that benefit both investors and residents.
Their projects span from large-scale residential complexes to smaller, boutique urban developments.
Distinct for integrating modern amenities, community spaces, and sustainable practices into their property offerings.
The firm takes a hands-on approach to property management, ensuring both operational efficiency and customer satisfaction.