Section Manager - Life Cycle & Asset Management

Description

• Review of progress reports
• Manage complex and unique relationships with existing and new clients to bring in orders that meet or exceed targets. Ensure appropriate marketing material is available. Work closely with marketing staff to develop new leads while maintaining and growing the existing client base.
• Reporting to SLD LCM&CI, provide support as needed in Management of Service Line and be a key point of contact with clients and internal Kinectrics areas
• Creates and maintains a positive culture focused on worker morale and corporate social responsibility.
• Provide mentoring, coaching, and development to employees and contribute to the recruitment of new staff.
• Ensure that the business strategy is well developed and based on good market and competitor knowledge. The agreed strategy is to be clearly articulated and communicated.
• Oversee a diverse portfolio of projects, to contribute to meeting or exceeding the department revenue target. Projects are to be completed in a timely manner and profitably ensuring excellent customer service and quality.
• Client resourcing support (secondment of LCM&CI engineers/analysts)
• Provide feedback and client intelligence (i.e., quality, customer satisfaction, safety, technical problems, and competitive intelligence
• Understand and assess client problems and help to determine appropriate means of solution.
• Lead contact with customers and other external stakeholders. Manages complex relationships and conflicts/issues.
• Supporting development and implementation of non-technical procedures
• Assign resources, provide support for Monitoring/Execution of Safety/Quality/Schedule/Budget of LCM&CI projects
• To support delivery of LCM&CI services to power generation utilities and other customers.
• Implements strategies in alignment with corporate initiatives, revenue targets, and supports a clear sense of direction and focus for the LCM&CI Service Line.
• Stay current with developments within field of expertise.
• Support preparation for regular report out to internal senior management
• Provide technical sales support through proposals and presentations
• Assistance with budgets and forecasts for SL
• Provide overall administration and coordination under direction of the SLD, including:
• Support technical mentoring and development of employees.
• Accountable supporting error free culture & staff behaviors by implementing human performance tools.
• Interface effectively with internal functions (project management organization, finance, HR, etc).
• Ensure personal and section project commitments and related technical work are completed on time, within budget, and meet standards for quality and value
• Identify and support service and market development priorities
• Manage performance, coach and train staff
• Identify growth and development opportunities for team members.
• Interface with clients and maintain a client focused culture within the Section
• Perform and support managerial functions such as hiring, promotion, performance reviews, pay increases, staff development and disciplinary actions in accordance with established policies and procedures
• Provides training and skill development for both day-to-day operations as well as for growth and improved performance.
• Administer time sheets, vacation requests, etc.
• Drives a culture of high performance and safety where everyone is committed to and accountable for delivery of performance goals, ensuring a customer first culture.
• Establishes individual goals in line with corporate/departmental objectives, coaching and reviewing performance results.
• Identify sales leads and work with sales team in sales planning, follow through and close
• Interface effectively with other groups within MMC
• Attend and participate in industry forums and represent Kinectrics business interests in a positive manner that encourages growth of services and revenue streams.
• Interface effectively with other staff on multi-disciplinary projects.
• Support delivery of specialized engineering expertise in the area of Life Cycle and Asset Management
• Approval (QA) review of deliverables
• Work closely with other MMC sections and with service lines across Kinectrics to maximize opportunities.
• Ensure effective routes to market, including personal sales, and develop new business opportunities in line with orders target
• Provide preparation/oversight of proposals in answer to clients’ requests for proposals, including large, multi-disciplinary projects
• Manage quality processes and ensure best practices are followed
• Contribute timely input to invoicing and collections processes
• Ensure quality of deliverables and overall client satisfaction
• Lead and motivate team members, achieving effective utilization of resources.
• Ensure effective project management within section
• Build relationships with and influence current and potential customers for continued and new work
• Lead a team of specialized staff providing life cycle and asset management services to clients
• Provide support for MMC business planning, budgeting, and growth activities

Requirements

• Demonstrated ability to deliver high quality products under tight timelines and high pressure to support customer schedules and needs.
• Demonstrated capability to manage and lead a large, knowledge-based work unit.
• Excellent Problem-solving skills and experince in leading technical projects to successful completion.
• Experience in project management and interfacing with and coordinating activities of multi-disciplinary teams.
• Able to manage teams of knowledge-based experts, staff, and trainees including providing work direction and oversight of work in the Kinectrics’ project lifecycle from proposal, through execution, and to close-out. This may include oversight of field assignments to ensure that work is performed safely, with qualified staff.
• Meet personal and team billability targets – billability is expected to be on the order to 40%.
• In-depth understanding of nuclear power plant design and operation
• Have excellent communication skills, both written and oral, and have demonstrated a high commitment to quality.
• A Bachelor’s Degree (or higher) in Science or Engineering is preferred.
• Able to handle a diverse and fast-paced workload, managing several competing priorities while keeping management, customers, and other stakeholders informed of progress and challenges while maintaining composure and demonstrating desired attitudes and behaviours
• Good understanding of nuclear power plant design and operation.
• Broad knowledge of the Canadian and CANDU nuclear industry including material degradation, nuclear safety, engineering design, project/program management, and organizational and commercial aspects
• Have good working knowledge of CANDU plant systems, various degradation mechanisms, inspection requirements, applicable codes and standards, and fundamental understanding of Life Cycle and Asset Management programs. In depth knowledge in one or more areas would be an asset.
• Good problem-solving skills and experience in leading technical projects to successful conclusions.
• Able to quickly comprehend and manage technically complex projects and issues, reporting solutions and progress correctly and concisely
• Working knowledge of utility (client) commercial programs and systems
• Demonstrated ability to develop and maintain excellent client relationships.
• Requires excellent oral and written communication skills
• Have a minimum of 8-10 years of experience, with some experience working on-site at a nuclear power plant.
• A Professional Engineer of Ontario (PEO), or eligible for PEO status, with a passion for engineering.
• Demonstrated ability to deliver projects under tight timelines and high-pressure to support client needs

Benefits

• Competitive Compensation: We offer a competitive total compensation package unmatched by most industries throughout North America.
• Growth: To keep pace with Canada’s expanding energy and utility sector, we are growing more each day, which means more opportunities for you. We encourage our employees to grow alongside our company thanks to a number of significant training and personal development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance