Tenant Services Coordinator

Description

• Support the contract execution process.
• Collaborate with a Market Leader to find opportunities for improving service delivery to customers.
• Ensure compliance with company policy, real estate law, and state and federal guidelines.
• Supports operations by facilitating communication of standard methodologies, policies, procedures, and initiatives.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Support the People/HR transition team to timely and efficiently onboard incumbent staff.
• Responsible for review of data integrity across systems.
• Train new team members on policies, procedures, processes, administration and governance.
• Verify the database of management and leasing contract information is accurate and up to date.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.
• May participate in the Asset Services internal audit process.
• Work with senior management to improve operational compliance.
• Manage the client termination process.
• Create monthly forecasting reports and present to management.
• Review and approve vendor invoices, billings, expense reports, accounts receivables and contract execution process.

Requirements

• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
• Equivalent experience, along with a High School Diploma or GED, is required with 3-4 years of job-related experience.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. organizational skills with an advanced inquisitive mindset.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance