Quality Assurance Manager

Description

• Developing and implementing specific KPIs for business units and clients.
• Supporting quality meetings and forums by developing and presenting training and performance reports.
• Establishing a right-first-time culture across the project team that puts quality at the heart of project delivery.
• Developing and managing a business unit and sector-specific audit plan, including quality-related investigations such as root cause analysis (RCA).
• Ensuring the project team implements appropriate quality management arrangements, supported by competent resources and clear delivery plans.
• Establishing procedures to capture lessons learned across the project team and monitor continual improvement.
• Establishing procedures to capture lessons learned across the project team and monitor the implementation of continual improvements.
• Acting as the point of contact for all business unit quality assurance matters and contributing to the strategic approach for Water/Highways quality assurance.
• Ensuring quality systems and processes are fully aligned with business requirements.
• Safeguarding the confidentiality, integrity, and availability of corporate information against unauthorised access, modification, or destruction.
• Establishing effective working relationships with clients, business units, and leadership teams, while providing guidance to Quality Assurance Advisors to support their duties.

Requirements

• Experience in infrastructure or construction environments is highly advantageous.
• Proven experience in a similar role, with a history of successful management in complex, multi-interface organisations.
• Certified IRCA/CQI Lead Auditor for ISO 9001.
• In-depth knowledge of investigation tools and techniques, including Root Cause Analysis (RCA).

Benefits

• Car scheme and Private Medical Insurance (if applicable to role)
• We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more.
• Flexible and adaptable working
• Recognition scheme and long service awards
• Mentoring programmes and continuous learning support
• Contributory pension scheme
• Generous holiday entitlement with the option to buy five days.
• Annual bonus scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance