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Senior Director – Complex Deal Architect : North America
Erm
Design, model, and sell complex sustainability consulting solutions and managed services.
2d ago
Expert & Leadership (13+ years)
Full Time
Scottsdale, Arizona | Alaska - Multiple Locations | Washington - Multiple Locations | Alabama - Multiple Locations | Charlotte, North Carolina | Georgia - Multiple Locations | London, United Kingdom | Pennsylvania – Multiple Locations | Illinois – Multiple Locations | Louisiana – Multiple Locations | Texas - Multiple Locations | Mississippi - Multiple Locations | California - Multiple Locations | Florida - Multiple Locations | Washington, DC
Hybrid
Company Size
8,000 Employees
Service Specialisms
Environmental Consulting
Sustainability
Engineering
Risk Management
Health & Safety
Environmental Impact Assessment
Geotechnical Engineering
Water Management
Sector Specialisms
Chemical
Financial Services
Manufacturing
Mining & Metals
Oil & Gas
Pharmaceutical
Power
Renewables
Role
What you would be doing
technology definition
framework development
solution design
automation integration
proposal development
client engagement
- Define technology and process requirements and ensure alignment with client environments and delivery capabilities.
- Ensures appropriate selection and organisation of talent for the area of responsibility. Coaches and develops team.
- Collaborate on the build and refinement of frameworks including: KPI proposals, service delivery fundamentals and SOP structures.
- Partner with consulting delivery teams to ensure solutions are implementable and aligned with delivery capabilities.
- Responsible for driving implementation excellence, ensuring alignment with strategic goals, and enabling adoption of new delivery models.
- Communicate with executives regarding the impact of commercial decisions.Focuses on mid- and long-term sales strategies and client relationship development.
- Collaborate across ERM’s internal teams to define and operationalize delivery strategies for large programmes, ensuring alignment and cohesion across service lines and geographies.
- Identify opportunities for new solutions or services that leverage automation, global delivery teams and sustainable technologies to create unique or differentiated value propositions in the sustainability market.
- Ensure frameworks are aligned with ERM’s strategic goals and client expectations.
- Support account teams in deal shaping, pricing and estimating, solution design, proposal development, and client presentations/workshops.
- Focus is on the development and implementation of mid-term strategies (e.g., ~3 years) and operationalisation of long-term strategies (~5 years+).
- Lead client engagement strategies, including deal shaping, proposal development, and executive presentations.
- Works closely with senior stakeholders to translate strategic direction into operational execution.
- Act as a trusted advisor to senior stakeholders, translating strategic direction into commercial execution.
- Responsible for improving upon processes or systems using significant conceptualising, reasoning and interpretation skills.
- Lead the development of client-specific proposals using structured frameworks and alternative delivery or contracting models (including managed services).
- Support integration and transformation programs with solution design oversight.
- Collaborate with practitioners and delivery teams to design tailored solutions that address program level needs for key global clients
- Lead on client discussions to baseline current state, design future state and quantify value for 'as a service’ contracts or complex multi year transformation programs.
- Often negotiates and compromises with internal and external parties to accept concepts, practices and approaches. Frequently communicates with executives regarding impact of strategic decisions on rest of organisation.
- Grow and expand key operational GTM focus areas and capabilities such as BPaaS (Business Process as a Service) and BOTT (Build, Operate, Transform, Transfer), and increase our involvement with GCCs (Global Capability Centers).
- Build alignment and commitment from ERM account and delivery teams.
- Drives strategic sales initiatives and ensures alignment with business goals.
- Drive seamless integration of offshore teams and automation into client delivery models.
- Drive commercial success through solution-led sales support activities.
- Engage senior client stakeholders and buyers to position and sell high-value, integrated consulting solutions that align with transformation, financial and sustainability goals.
- Collaborate with sales and delivery teams to ensure solutions are commercially viable and operationally executable.
- Bring together diverse capabilities within ERM to deliver unified, scalable solutions, fostering collaboration and knowledge sharing across services.
What you bring
engineering degree
10+ years
solutioning
automation
stakeholder alignment
commercial
- Experience of selling Sustainability consulting services preferred.
- Strong commercial instincts with direct experience in large deal shaping, senior client buyer engagement and building trusted advisor relationships.
- Hands-on solutioning and pricing expertise in large, complex multi-tower deals.
- Ability to design and articulate complex, scalable solutions across multiple domains including strong experience of providing consulting managed services directly to clients.
- Ability to drive alignment across diverse teams and stakeholders.
- Ability to handle end-to-end pursuit process, including solutioning, pricing, interacting with TPAs, competitive analysis, win theme creation, etc.
- Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or related field.
- Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
- 10+ years’ experience in consulting, solution design, or service delivery roles.
- Comfortable working in a fast-paced, evolving environment with multiple priorities, with a focus on value creation and client impact.
- Proven track record in solutioning, automation, and offshore delivery models.
- Exposure to global consulting environments and complex client engagements.
- Skilled in stakeholder alignment and executive communication.
- Problems and issues faced are undefined, difficult and complex and require detailed analysis and personal knowledge and investigation to understand the problem.
- Prior experience in firms such as leading engineering advisory firms (e.g. Jacobs, AECOM, Arcadis, WSP), Capgemini, Accenture, Big 4, FTI Consulting, or similar.
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Company
Overview
Revenue $1.3B
Annual Revenue
Reports over US$1.3 billion annually.
40+ Countries
Global Presence
Operates across over 40 countries.
KKR Backing
Since 2021
Privately owned and backed by KKR since 2021.
Thousands Annually
Projects Undertaken
Undertakes thousands of projects each year.
- Flourished through merging UK and US consultancies, building a truly global footprint.
- Has carried out major environmental assessments for projects like High Speed 1, HS2, Keystone and Dakota Access pipelines.
- Works in sectors from mining, energy and chemicals to manufacturing, pharma, power, renewables, finance and TMT.
- Combines strategic advisory and technical delivery, using digital tools and proprietary methodologies.
- Notably led environmental impact assessments for cross-border hydroelectric, rail and oil infrastructure.
- Safety is our number one priority.
- We are passionate about what we do.
- We collaborate to achieve excellence.
- We take personal responsibility and act with integrity.
- We embrace change and seek innovative solutions.
- We care about our people and work with them to unlock their potential.
50% reduction
Carbon Footprint Reduction
Aiming to reduce operational carbon footprint by half by 2025.
70M tons CO2
CO2 Emissions Reduced
Helped clients reduce emissions by over 70 million tons of CO2 equivalent annually.
- Committed to achieving net zero by 2030.
- Works with clients to support the transition to renewable energy sources.
- Aims to incorporate sustainability into all aspects of business decision-making.
50% women
Senior Leadership Team
Half of the senior leadership team consists of women, reflecting strong gender diversity at executive levels.
40% by 2025
Global Workforce Goal
Aim to achieve 40% female representation in the global workforce by the year 2025, demonstrating a commitment to broader diversity initiatives.
Active tracking
Gender Balance Monitoring
The company consistently monitors and reports on gender balance across all levels of the organization to ensure ongoing progress and accountability.
- They have introduced initiatives to support the recruitment and retention of diverse talent.
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