Utilities Outreach Coordinator - Future Hiring

Description

• Visit customer properties with client teams to gather information, explain utility programs, address concerns, and facilitate communications with survey and design teams.
• Attend client and community meetings and program events as needed.
• Create other customer outreach and engagement for the project as needed.
• Conduct outreach and engagement services to customers in the field, including preparing messaging, copy, and materials, as needed.
• Serve as the day-to-day outreach point of contact for Cordoba’s Project Managers.
• Coordinate with client counterparts, including public affairs and corporate communications representatives, on collateral, outreach materials, and any inter-jurisdictional coordination as needed.
• Respond to and tracks inquiries and requests from community members and coordinates with Cordoba Project Managers and client representatives, as needed.
• Research community values, identifies potential community issues to aid in the planning of project engagement plans with corresponding strategies, tactics, initial scope recommendations, internal deadlines, and draft budgets to achieve program goals.

Requirements

• 2-3 years of professional experience in community outreach and engagement, customer relations, public affairs, communications, or related fields required
• Proficient in Adobe and MS Office suite products, including Word, Excel, PowerPoint, and Outlook
• General graphic design knowledge
• Ability to travel to projects sites as needed.
• Experience using databases to update and extract customer information
• Utilities knowledge and experience required; Electric utility experience preferred
• Effective QA/QC skills and attention to detail
• Excellent verbal and written communication, interpersonal and customer service skills
• Bachelor's Degree in Communications, Public Relations, Public Affairs, Business Administration or related field preferred
• Familiarity with the Los Angeles coastal area/geography highly preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance