Digital Workplace Analyst

Description

• Developing digital solutions using the Microsoft Power Platform
• Developing training materials to streamline processes
• Producing project documentation aligned with governance standards and business needs
• Gathering and influencing requirements
• Proactively supporting solution issues with a focus on customer satisfaction
• Helping to define the organisation's BI strategy
• Conducting evaluation and research to create solutions and support implementation and delivery
• Supporting existing solutions and products
• Documenting and influencing requirements
• BCS Modelling Business Processes
• Managing system and user acceptance testing
• Acting as a key advisor for program change requests
• Supporting the definition of MI/BI and reporting requirements, especially for financial and commercial activities, and translating these into delivery plans
• Contributing to quality and service improvement initiatives within the IS department and across the group
• Working with financial and commercial teams to define and document requirements related to ERP and Commercial Systems changes
• Building strong, collaborative relationships with the business to define requirements and processes clearly
• Conducting analysis and research to create solutions and support implementation
• Translating complex IT concepts into accessible language for stakeholders
• Managing small projects throughout their lifecycle and aspects of larger projects
• Producing ‘As is’ and ‘To Be’ process maps
• Assisting with system rollouts
• Analysing business needs to produce high-quality solution designs based on broad knowledge of strategic delivery platforms and global products

Requirements

• ITIL certification
• Degree-level qualification or equivalent professional experience
• Experience with Microsoft Power BI, Power Automate, and Power Apps
• Experience working in an agile environment
• Significant experience in a business analyst or similar role within an IT environment
• BCS Foundation Certificate in Business Analysis
• BCS Practitioner Certificate in Business Analysis Practice

Benefits

• A safe, inclusive, and supportive working environment
• Life insurance
• Company car or allowance
• 25 days holiday plus bank holidays (increasing with service)
• Commitment to your personal and professional development with ongoing learning opportunities
• Contributory pension scheme
• Westfield Health Cash Plan & Rewards

Training + Development

Interview process

Visa Sponsorship

Security clearance