Director of Operations at Cpl in Columbia, SC | USD164,000-197,000 | Kablio

Role

Description

process standardization

process improvement

technology adoption

resource management

budget monitoring

client support

Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture.
Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals.
Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization.
Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability.
Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery.
Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption.
Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality.
Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs.
Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing.
Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence.

Requirements

leadership

resource planning

financial management

bachelor's

10+ years

a/e/c

Proven experience leading cross-functional teams and managing multi-office operations.
Strong knowledge of project-based business operations, resource planning, and financial management.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.
Exceptional problem-solving, organizational, and decision-making skills.
Bachelor’s degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable.
Strong communication and interpersonal skills with the ability to influence at all levels of the organization.
Demonstrated ability to balance strategic thinking with hands-on operational execution.
10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment.

Benefits

Licensure Assistance
FREE Life Insurance and AD+D Insurance
Internal Mobility & Career Advancement
Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium
Long-Term Disability Insurance Company/team member premium sharing
Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes.
Retirement Savings Plan - Contribution from CPL to grow your retirement funds.
Tuition Assistance: You may be eligible for continuing education assistance.
Voluntary Short-Term Disability Insurance
Flexible Time Off + 8 Holidays a year
Family – celebrating others’ successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family.
Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1975

Year Established

The company was established in 1975 and has since expanded its operations across multiple states.

The firm has grown across eight states with 25 offices, blending local roots with regional reach.
Their financial performance reflects steady growth as a mid-sized firm handling varied public and private commissions.
They tackle projects spanning community & culture, healthcare facilities, K-12 and higher-education campuses, and infrastructure.
Typical work includes hospitals, schools, municipal transit systems, civic centers, and campus buildings.
Known for a collaborative ‘extension of your team’ approach, they prioritize deep client partnerships to bring visions to life.
They maintain a legacy of compassion-driven design, with every project geared toward enhancing human experience.

Culture + Values

Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family – celebrating others’ successes, genuinely caring about the happiness and well‑being of our team members and recognizing their own families as extensions of the CPL family.
Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity – doing what is ethically right and providing reliable follow‑through on commitments.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.

Environment + Sustainability

Team members serve on the Mt. Lebanon Environmental Sustainability Board.
Offices feature plant life and modern design to enhance wellbeing.
Multidisciplinary teams develop solutions to address community environmental needs.
Engagement includes support for local environmental initiatives.

Inclusion & Diversity

CPL Pittsburgh office participates in Mt. Lebanon School District’s Diversity, Equity, and Inclusion Committee.
Team leadership organizes 'lunch and learn' workshops and encourages attendance at AIA Young Architects Forum events to support professional diversity.
No publicly shared gender statistics.

Articles

Services

Energy Services

CPL Nexus

Role

Description

process standardization

process improvement

technology adoption

resource management

budget monitoring

client support

Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture.
Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals.
Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization.
Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability.
Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery.
Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption.
Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality.
Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs.
Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing.
Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence.

Requirements

leadership

resource planning

financial management

bachelor's

10+ years

a/e/c

Proven experience leading cross-functional teams and managing multi-office operations.
Strong knowledge of project-based business operations, resource planning, and financial management.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.
Exceptional problem-solving, organizational, and decision-making skills.
Bachelor’s degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable.
Strong communication and interpersonal skills with the ability to influence at all levels of the organization.
Demonstrated ability to balance strategic thinking with hands-on operational execution.
10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment.

Benefits

Licensure Assistance
FREE Life Insurance and AD+D Insurance
Internal Mobility & Career Advancement
Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium
Long-Term Disability Insurance Company/team member premium sharing
Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes.
Retirement Savings Plan - Contribution from CPL to grow your retirement funds.
Tuition Assistance: You may be eligible for continuing education assistance.
Voluntary Short-Term Disability Insurance
Flexible Time Off + 8 Holidays a year
Family – celebrating others’ successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family.
Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1975

Year Established

The company was established in 1975 and has since expanded its operations across multiple states.

The firm has grown across eight states with 25 offices, blending local roots with regional reach.
Their financial performance reflects steady growth as a mid-sized firm handling varied public and private commissions.
They tackle projects spanning community & culture, healthcare facilities, K-12 and higher-education campuses, and infrastructure.
Typical work includes hospitals, schools, municipal transit systems, civic centers, and campus buildings.
Known for a collaborative ‘extension of your team’ approach, they prioritize deep client partnerships to bring visions to life.
They maintain a legacy of compassion-driven design, with every project geared toward enhancing human experience.

Culture + Values

Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family – celebrating others’ successes, genuinely caring about the happiness and well‑being of our team members and recognizing their own families as extensions of the CPL family.
Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity – doing what is ethically right and providing reliable follow‑through on commitments.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.

Environment + Sustainability

Team members serve on the Mt. Lebanon Environmental Sustainability Board.
Offices feature plant life and modern design to enhance wellbeing.
Multidisciplinary teams develop solutions to address community environmental needs.
Engagement includes support for local environmental initiatives.

Inclusion & Diversity

CPL Pittsburgh office participates in Mt. Lebanon School District’s Diversity, Equity, and Inclusion Committee.
Team leadership organizes 'lunch and learn' workshops and encourages attendance at AIA Young Architects Forum events to support professional diversity.
No publicly shared gender statistics.

Articles

Services

Energy Services

CPL Nexus