GE and SM Scheduler

Description

• To safely schedule staff (direct and contractors) in the Region.
• Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work.
• Manage days lost through accidents.
• Record and co-ordinate Electricity Guaranteed Standards.
• Liaison with customers to make appointments and provide updates on progress with jobs.
• Communicate with Field Staff and update systems with timely information from site.
• Active participation in Individual Performance Review (IPR) sessions with your Line Manager.
• Ensure that the scheduling systems are updated to ensure there is good visibility of all staff.
• Manage non-lost time accidents.
• Record annual leave and other absence for all field-based staff in the Region.
• Safely schedule staff (direct and contractors).
• Raise or request Street Works Notices and Permits
• Attendance at monthly Team Briefings.
• Raise and process purchase orders using SAP, including the generation of management reports.
• Provide regular feedback to the Field Engineers and Field Staff Supervisors.
• To work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised.
• Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems.
• Schedule staff to keep overtime expenditure to minimum levels.
• Take and resolve telephone queries from internal and external customers.
• Ensure compliance with procedures.
• Ensure that Electricity Guaranteed Standards are followed and correctly recorded.
• Update SAP and other systems promptly.
• Help investigate customer complaints.
• Record annual leave and other absence.
• Manage field teams and monitoring Performance and costs.
• Communicate with other Directorates to ensure working at the Regional Office.
• Accomplish a storm role during emergencies.
• Communicate with field staff and update systems to ensure our customers are given up-to-date information about their jobs.
• Raise purchase orders promptly.
• Communicate with contactors to ensure compliance with section 74 of the New Roads and Street Works Act.
• Schedule resources to minimise CML impact and customer complaints.
• Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.
• Liaison with Local Authorities regarding NRSWA and Section 74 issues.

Requirements

• Enthusiastic and without losing sight of safety and security of supply.
• Level 3 City and Guilds 2339 formally 2322 certificate in electrical technology engineering (desirable but not essential)
• You will require a competent technical person with the ability to solve several tasks and the ability to take on and learn new ones.
• A basic understanding of the Network and the types of jobs undertaken.
• Team working – The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
• Motivate and bring staff to their full potential

Benefits

• Manage days lost through sickness.
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Employee Assistance Programme
• Flexible attitude to work and working hours.
• Discounted gym membership
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• 25 Days Annual Leave plus bank holidays.
• Occupational Health support
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Switched On – scheme providing discount on hundreds of retailers' products

Training + Development

Interview process

Visa Sponsorship

Security clearance