B2B Senior Manager - Performance Insight and Analytics Hub

This role will establish and lead the central B2B analytics and insight hub, responsible for delivering the full suite of reporting, analysis and modelling to support our performance management framework and broader business needs.

The role also owns operationally critical processes such as broker commissions and internal commission schemes, ensuring integrity, control and timely execution.

You will build and lead a team of analysts, setting the vision, structure and ways of working for this newly established function, and driving the evolution of the organisation’s data and insight capabilities.

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

• Lead the delivery of performance insight and reporting as per the B2B performance framework plan.
• Own and oversee critical operational processes including broker commissions and internal performance-related pay processing.
• Recruit, develop and lead a team of 4–6 analysts, creating a high-performing central analytics hub with clear ways of working, sprint planning and communications.
• Ensure delivery of high-quality, timely ad hoc analysis to support performance projects, regulatory requests (e.g. Ofgem RFIs), and business decision-making.
• Build capability within the team, developing technical, analytical and stakeholder engagement skills.
• Collaborate with technology, finance, and regulatory teams to ensure robust data governance, accuracy and process integrity.
• Work with the Performance & Contract Management leadership to translate framework requirements into actionable reporting and insight plans, incorporating stakeholder feedback on usability and value.
• Drive the development and evolution of data tooling, reporting platforms and modelling capabilities to meet business needs, in collaboration with the data engineering team, finance business partner and wider commercial function

This role is very varied, challenging and rewarding, requiring exceptional communication and organisational skills. We are looking for a person in this role who is comfortable working in a fast paced, dynamic environment that can challenge the status quo and help change perspectives on what good looks like.

• Extensive experience leading performance insight, analytics or data reporting functions.
• Expertise in data visualisation tools, data modelling, dashboard development and reporting automation.
• Sound knowledge of process controls, especially in relation to commission and incentive scheme processing.
• Proven ability to lead and develop analyst teams, including recruitment, coaching and capability building.
• Familiarity with tools such as Power BI, Tableau, SQL, Python or equivalent.
• Strong grasp of agile delivery methods (e.g. sprint planning, backlog management).
• Experience in regulated industries or complex, multi-stakeholder B2B environments.
• Strong background in developing and managing reporting frameworks aligned to business performance management.
• Ability to operate in an environment of change and ambiguity, setting clear direction and structure.
• Excellent stakeholder management skills, able to balance framework integrity with stakeholder needs.

Hybrid Working

Cycle to work scheme, car pooling and onsite parking available

Volunteering Day

Various company discounts (including shops, gyms, days out and events)

Healthcare plan, life assurance and generous pension contribution

Holiday of 25 days (plus bank holidays) & ability to buy/sell days