Civils Coordinator

Description

• Drive and monitor the usage of heavy plant machinery
• Employees must consider Quality, Health, Safety, Information Security, and Environmental outcomes in all actions, fostering relationships for idea exchange, following ISO Systems, Policies and Procedures, and reporting incidents. Priority must be given to health, safety, collaboration with managers, safeguarding of assets, and the responsible use of equipment provided.
• Working at all times in accordance with company policies, procedures, and processes.
• Manage and process civils booking forms accurately to ensure proper documentation and scheduling.
• Assist the other team members to enhance efficiency.
• Maintain a minimum of 80% utilization across civils and reinstatement teams.
• Work closely with the Senior Reinstatement Manager to align operational goals and ensure smooth execution of reinstatement activities.
• Ensure compliance with SWUK Protocol legislation through diligent administration and record-keeping.
• Strategically plan the deployment and scheduling of grab vehicles to support civils and reinstatement operations.
• Proactive: Takes initiative to address potential issues and enhance project delivery.

Requirements

• Previous experience in a customer service environment.
• Engaging: Inspires and motivates others through effective communication and leadership.
• Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
• Experience in ordering materials with accurate dimension requirements.
• Understanding of SWUK Protocol legislation and its administrative requirements.
• Collaborative: Works effectively with cross-functional teams, including reinstatement and civils teams.
• Fast Moving: Demonstrates agility and efficiency in handling tasks and projects.
• Ability to assign jobs efficiently and communicate clearly with stakeholders.
• Customer Centric: Focuses on understanding and meeting customer needs to ensure high satisfaction.
• Strong organizational skills to manage plant usage, grab scheduling, and team utilization.
• Detail-Oriented: Pays close attention to detail, ensuring accuracy and adherence to standards.
• Competent use of Salesforce CRM
• Strong skills in handling customer interactions and directing inquiries appropriately.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance