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Field Services Technician -Hermitage, TN
Nrg Energy
Field Services Technician responsible for installing and servicing smart home technology, providing excellent customer service, and leveraging appointments into leads and additional revenue.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Hermitage, TN
Field
Company Size
15,637 Employees
Service Specialisms
Operations & Maintenance
Turbine Services
Gas Turbine Parts Supply
Rotor Life Management
Major Maintenance Services
Outage Planning
Project Management
Supply Chain Management
Sector Specialisms
Power
Natural Gas
Load Management
Sustainability
Renewables
Energy Services
Distributed Generation
Commercial Operations
Role
What you would be doing
climb ladders
- Climb ladders up to 14 feet
What you bring
sales experience
field technician experience
customer service
driving record
physical demands
- Lift and carry up to 45 lbs.
- Work in attics and other limited-space areas
- Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
- Clean driving record and valid license
- Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
- Exceptional customer Services skills
- Bend, kneel, crouch, and stand for extended periods
- Career development and leadership opportunities
- 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
- 10 PTO days and paid holidays
- Competitive hourly base plus uncapped commission
- Full-time employment & Full benefit package including medical, dental, vision, life, and 401(k)
- Employee pricing on smart home products
- Company take-home vehicle and gas card
- Opportunity for overtime to earn time and a half
- Comprehensive paid training & Ongoing coaching and support
- Cell phone and work tablet
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- clean driving record and valid license required
Company
Overview
2003 Emergence
Independent Company
The company emerged as an independent entity in 2003 following its bankruptcy.
5.4 GW Capacity
Planned Power Generation
Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.
2006 Acquisition
Texas Genco
Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.
2009 Purchase
Reliant Energy
Acquisition of Reliant Energy in 2009 strengthened its market presence.
- Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
- Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
- Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
- Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
- Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.
- Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
- Delivering reliable, innovative energy solutions and strong community engagement
- Upholding ethical standards, transparency in reporting, and accountability
- Investing in R&D, digital transformation, strategic partnerships to drive progress
50% Reduction
GHG Emissions Cut
The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.
44% Drop
Emissions Reduced
Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.
$900M Bond
Sustainability-linked Financing
Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.
Net-Zero by 2050
Carbon Emissions Target
Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.
- SBTi‑approved, 1.5 °C‑aligned emissions targets
- Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings
30% Women
Board Diversity
Ensures at least 30% of board members are women.
3-Year Cycle
Pay Equity Study
Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.
100% Completion
Bias Training
All employees, including executives, have completed unconscious bias training.
- Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
- Cross-functional 21-member team led by CEO delivering actionable DEI recommendations
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