Billings & Collections Specialist

Traffic & Mobility Consultants is currently looking for a Billing & Collections Specialist that will be responsible for managing the invoicing and collections process, ensuring timely and accurate billing of clients, and efficiently managing outstanding payments across multiple office locations throughout the state. You will work closely with clients and internal teams to resolve billing issues and ensure the company’s cash flow remains steady.

• Establish and maintain effective communication with clients to follow up on overdue payments
• Review contract terms: ensure billing is in line with contract agreements, including hourly rates, project rates, and payment schedules
• Follow-up on overdue accounts: proactively contact clients to collect payments and resolve payment issues, escalating unresolved issues as needed
• Report on receivables: prepare weekly/monthly reports for management on the status of receivables, overdue accounts, and collection efforts
• Coordination: work closely with the internal team to ensure proper tracking of billable hours, materials, and expenses
• Maintain accurate records: update the billing and collections system with notes and status updates regarding each account and payment
• Prepare and submit paperwork related to the placement of liens for customer non-payment at managements request
• Continuously evaluate and improve billing and collections processes to increase efficiency, reduce errors, and enhance customer satisfaction
• Generate accurate invoices: prepare and issue invoices for clients based on project milestones, contracts, and engineering services rendered
• Develop and implement strategies to reduce outstanding balances and improve cash flow
• While performing the duties of this job the employee is occasionally required to stand, sit, walk, bend and occasionally lift and move up to 25 pounds.
• Monitor accounts receivable: track outstanding payments and send timely reminders to ensure payment deadlines are met
• Verify billing data: ensure all data and calculations used for invoicing are accurate and up to date
• Handle billing discrepancies: investigate and resolve any discrepancies or billing disputes, ensuring timely communication to address concerns
• Assist with audits: provide necessary documentation and reports to auditors or external partners during audits and reviews

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent work experience
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Knowledge of accounting software and ERP systems (experience with NetSuite is a plus)
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Occasional travel to other company locations may be required for team meetings, company events, or collaborative projects.
• Minimum 3 years of experience in billing, collections, or accounting, preferably in the engineering, construction or architectural industry
• Familiarity with invoicing and collections processes in a professional service based or engineering environment is a plus
• Proficient in Microsoft Office Suite, particularly Excel
• Ability to handle confidential and sensitive information with discretion
• Ability to work both independently and as part of a team
• Strong problem-solving and negotiation abilities
• Strong problem-solving skills and the ability to resolve issues independently

• Professional Development Assistance
• Employer Paid Health/Vision Insurance
• Competitive salary is commensurate with experience + bonus eligibility
• Employer Paid Short-Term and Long-Term Disability Insurance
• Generous Paid Time Off
• 401(k) Plan w/ up to 4% Employer Match and 100% immediate vesting
• Remote Work up to two (2) days per week
• Employer Paid Dental Insurance
• 7 paid company holidays per year plus an additional 5 days of paid time off between Christmas and New Year’s Day
• Employer Paid Basic Life and AD&D Insurance