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The Michaels Organization

Concierge

Company logo
The Michaels Organization
Premier national developer, owner & operator of multifamily housing across the U.S. and its territories
Front‑desk concierge handling resident services and building upkeep.
3d ago
$15
Junior (1-3 years), Entry-level
Full Time
Wilmington, DE
Onsite
Company Size
1,275 Employees
Service Specialisms
Property Development
Construction Services
Property Management
Asset Management
Investment Services
Mortgage Finance
Tax Credit Syndication
Sector Specialisms
Affordable Housing
Multifamily Housing
Military Housing
Student Housing
Mixed-Income Housing
Mixed-Financed Neighborhood Revitalizations
Tax Credit Communities
Residential
Role
What you would be doing
phone coverage
maintenance requests
key tracking
cleaning
mail management
leasing inquiries
  • Answer the phone when the office is not open and take messages.
  • Take maintenance requests and page maintenance as needed for emergencies.
  • Responsible to track vendor and resident keys that are checked out by contractors.
  • May work around cleaning solvents, paint fumes, and landscaping chemicals.
  • Responsible for cleaning the lobby, desk area, lobby bathroom, coffee room, elevators and elevator lobbies as needed.
  • Hold mail for residents away on vacation and keep, track and disperse packages, dry cleaning or other services for residents.
  • Deliver newspapers and other information to residents.
  • Handle leasing inquiries (phone and walk-in) and provide leasing information, including brochures and floor plans, to prospective residents when office is closed. Relay prospective residents' contact information to office staff.
  • Notify residents of any visitors.
  • Address resident noise complaints, etc., and communicate issues to management via incident reports.
  • Help residents to dispose of trash that is too large to fit in the trash chute.
  • Responsible for keying residents, visitors and contractors to their desired floor in the elevator if required.
What you bring
customer service
greeting
  • Pleasantly acknowledge anyone entering the building, including residents, prospective residents and residents' guests.
Benefits
  • Grow with our organization through various professional development opportunities.
Training + Development
Information not given or found
Company
Overview
Founded in 1973
Year Established
The company was established in 1973 by Michael J. Levitt as a small subsidized housing developer.
39 States
Geographic Reach
The company operates in 39 states, D.C., Puerto Rico, and the U.S. Virgin Islands.
$260 Million
Annual Revenue
The company maintains a strong financial position with an estimated annual revenue of $260 million.
600 Communities
Housing Developments
The company manages over 600 communities providing affordable housing solutions.
  • Grows into the largest privately‑held affordable housing owner in the U.S.
  • Full‑service capabilities in development, construction, property & asset management, finance and tax‑credit syndication.
  • Builds multifamily housing from deeply subsidized public homes to high‑end market units.
  • leadership continues under long‑tenured professionals with decades of experience.
  • Notably executes tax‑credit syndications and mortgage financing in‑house through affiliated entities.
  • Unusual fact: founder Levitt is a world‑class angler and matched private donations two‑for‑one to the company’s educational foundation.
Culture + Values
  • We act with honesty and transparency, and always do the right thing.
  • We work as one team, with a shared vision, and leverage our collective expertise.
  • We strive for excellence in everything we do, delivering the highest quality of service and value.
  • We value diversity of thought, encourage open communication, and treat everyone with respect and dignity.
  • We take ownership of our actions, decisions, and outcomes, and are committed to continuous improvement.
Environment + Sustainability
Net-zero 2050
Climate Goal
Targeting net-zero emissions by 2050 while maintaining measurable annual progress tracking.
  • Commitment to reducing environmental impact across all operations.
  • Incorporating energy-efficient technologies and renewable energy in development projects.
  • Prioritizing sustainable building materials and construction practices.
  • Tracking and reducing water and waste usage as part of environmental stewardship initiatives.
Inclusion & Diversity
  • Dedicated to fostering a workplace culture of inclusion and belonging.
  • Committed to increasing gender diversity, with ongoing initiatives to promote leadership opportunities for women.
  • Active recruitment of diverse talent across all levels of the organization.
  • Monitoring and reporting on gender parity and promoting a fair, inclusive environment.
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