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Concierge
The Michaels Organization
Premier national developer, owner & operator of multifamily housing across the U.S. and its territories
Front‑desk concierge handling resident services and building upkeep.
3d ago
$15
Junior (1-3 years), Entry-level
Full Time
Wilmington, DE
Onsite
Company Size
1,275 Employees
Service Specialisms
Property Development
Construction Services
Property Management
Asset Management
Investment Services
Mortgage Finance
Tax Credit Syndication
Sector Specialisms
Affordable Housing
Multifamily Housing
Military Housing
Student Housing
Mixed-Income Housing
Mixed-Financed Neighborhood Revitalizations
Tax Credit Communities
Residential
Role
What you would be doing
phone coverage
maintenance requests
key tracking
cleaning
mail management
leasing inquiries
Answer the phone when the office is not open and take messages.
Take maintenance requests and page maintenance as needed for emergencies.
Responsible to track vendor and resident keys that are checked out by contractors.
May work around cleaning solvents, paint fumes, and landscaping chemicals.
Responsible for cleaning the lobby, desk area, lobby bathroom, coffee room, elevators and elevator lobbies as needed.
Hold mail for residents away on vacation and keep, track and disperse packages, dry cleaning or other services for residents.
Deliver newspapers and other information to residents.
Handle leasing inquiries (phone and walk-in) and provide leasing information, including brochures and floor plans, to prospective residents when office is closed. Relay prospective residents' contact information to office staff.
Notify residents of any visitors.
Address resident noise complaints, etc., and communicate issues to management via incident reports.
Help residents to dispose of trash that is too large to fit in the trash chute.
Responsible for keying residents, visitors and contractors to their desired floor in the elevator if required.
What you bring
customer service
greeting
Pleasantly acknowledge anyone entering the building, including residents, prospective residents and residents' guests.
Benefits
Grow with our organization through various professional development opportunities.
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