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Implementation Consultant - Building Automation/Building Controls
Willow
Coordinating complex projects related to building digital twin models in a SaaS business environment, with experience in IT/OT/IoT, API integrations, and customer management.
21d ago
$120,000
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Miami, FL
Office Full-Time
Company Size
250 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Design
Technical Services
Sector Specialisms
Buildings
Healthcare
Energy
Residential
Commercial
Role
What you would be doing
feature enablement
digital twin maintenance
customer relationship building
virtual model creation
bim integration support
connector deployment
- Enable new features as our product continuously evolves, ensuring our customers can realize value in new ways.
- Update and maintain the digital twin to reflect real-time changes in physical assets. Involves ensuring that a digital model accurately mirrors its physical counterpart by incorporating ongoing modifications or updates.
- Build strong relationships with customers to continuously showcase Willow features & ensure the customer’s realization of value of our features.
- Translate customer data sets into accurate and scalable virtual models. Actioning the customer’s business goals into detailed, precise digital representations that reflect the intended structure or system. The role ensures that the models can support simulations, visualizations, and analyses for various applications, such as Digital Twin systems or project planning.
- Support the integration of Building Information Modelling (BIM) data into Digital Twin systems.
- Deploy connectors to the Building Management System to collect, normalize & translate the customers data into actionable Insights within the WillowApp.
- Identify and resolve discrepancies between customer data and physical assets leveraging data sets like As-Built Drawings, Testing & Balance Reports, Sequence of Operations documents, Design Schedules, and others.
- Work closely with customer teams, engineering, and data specialists to ensure compatibility of data models with IoT systems and real-world data. Willow creates compatible, functional data that can interact with sensors and data streams for seamless monitoring, analysis, and updates in our Willow App.
- Deploy connectors which enrich the Willow Application applying additional context to the customer’s data.
What you bring
building automation
mechanical/hvac
customer management
problem solving
it/ot/iot
project coordination
- Experience in Mechanical/HVAC Engineering Consulting, Building Automation Systems, Building Information Management, or Enterprise Asset Management systems are a plus.
- Experience in Customer Management
- The combination of a strong problem-solving mindset with a passion for life-long learning to effectively drive clarity from ambiguity.
- Experience in IT/OT/IoT, as well as understanding around API integrations.
- 1-5 years of related experience in project/program coordination, ideally in a SaaS or technology-enabled services business.
- Benefits insurance covering medical, dental, vision, life and disability
- This is a hybrid position where candidates will be working with clients onsite.
- 401K retirement plan with employer matching
- Competitive salary banding based on the work you do
- Embracing parenthood with parental leave
- Flexible working arrangements
- Remote/hybrid working where applicable
- 20 days PTO plus public holidays
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearance- 'will conduct background checks if necessary'
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Company
Overview
- Founded with a vision to revolutionize asset management, Willow leverages digital twin technology to create dynamic, data-driven models of physical assets.
- The company focuses on optimizing the lifecycle management of assets, from design to operation, improving efficiency and reducing costs.
- Willow's projects span multiple sectors, including infrastructure, transport, energy, and utilities, offering tailored solutions for each industry's needs.
- The team works closely with clients to digitize assets, creating virtual representations that facilitate real-time monitoring, maintenance, and future planning.
- One of the company's standout projects includes transforming large-scale infrastructure and urban assets, enabling smarter, more sustainable cities.
- With a growing presence in the digital solutions space, Willow continues to innovate and shape the future of asset management technology.
- Complete visibility across systems, spaces, and shared infrastructure—harmonized at scale.
- Clarity that creates action; uncover hidden connections and insights.
- The power to predict, adapt, and prevent—anticipate and respond before issues occur.
- Seamless integration of facility data into a dynamic digital twin.
- AI‑driven optimization: cut costs, energy, utilities, repair, maintenance, and labor.
- Real‑time diagnostics to reduce downtime and accelerate issue resolution.
- Enterprise‑grade security and global scalability via Azure, ISO 27001 and SOC 2 Type 2 certified.
76% Electricity
Electricity Usage Breakdown
A significant portion of electricity consumption is attributed to the built environment, highlighting a key focus area for energy reduction efforts.
7% Reduction
Emission Reduction Achieved
A notable decrease in carbon emissions has been achieved through the use of an advanced platform, demonstrating measurable progress in sustainability efforts.
- Cut carbon emissions via monitoring energy trends and AI insights
- Optimize energy, water and utilities based on occupancy and usage patterns
- Track energy intensity, carbon intensity and emissions over time
- Integration with Microsoft Cloud for Sustainability enables accurate emissions reporting
- Connector provides real‑time insights to drive emissions‑reducing actions
- Facilitates compliance with aggressive climate regulations and ESG goals
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