Global insurance services firm specializing in complex claims, loss adjusting & risk management.
12-month loss adjusting traineeship with on‑job training and travel.
5 days ago ago
Entry-level
Full Time
Brisbane, Queensland, Australia
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Aviation Risk Management
Claims Management
Cyber & Technology
Dispute Resolution
Environmental Services
Forensic Accounting
Investigation
Third Party Administration
Sector Specialisms
Marine
Cargo
Hull
Ports
Inland Marine
Commercial Fleet
Transportation
Aviation
Role
Description
loss adjusting
data integrity
site investigation
evidence capture
legal analysis
claim triage
Working with assigned supervisor/s, you will support the loss adjusting activities for the business
Liaise with internal and external parties to ensure data integrity within business systems (eg. Vision, MC1)
Complete both desktop and on-site investigations (requiring regular travel, possibly interstate)
Attend site meetings as/when required to assist with documenting claim assessment including minute meetings, capture evidence (e.g. via site notes, photographs, video, surveys)
Research, analyse and interpret complex information from a range of sources, including legal contracts (such as policy wordings and leases)
Assist with marketing and account management for key clients
Undertake projects and other ad hoc work as required
Provide excellent customer service to key stakeholders using a variety of methods (from site visits, emails, phone, remote meetings) to deliver outcomes on claims
Draft documentation to manage key stakeholders throughout the course of the claim (including reports, letters, loss management plans)
Compile and maintain data spreadsheets, as well as reconcile invoices to monitor claim costs
Receive new instructions, triage and allocate claims in accordance with McLarens guidelines
Participate in required training sessions/seminars/activities as directed by your Supervisor
Proactively manage contractors in line with client service level agreements
Requirements
learning objectives
tertiary qualification
law
accounting
engineering
traineeship
Satisfactory complete learning objectives as outlined at the commencement of the Traineeship program
Working towards completion of a tertiary qualification in Law, Accounting/Commerce, Engineering or similar may be advantageous dependent on product line
Benefits
As part of your traineeship, you will be expected to work towards achievement of your AICLA qualification (this will be reimbursed as per the internal Training and Development Policy)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1932 Founded
Year Established
The company was established in 1932 as an independent loss adjusting firm.
40+ Countries
Global Reach
The company expanded its operations to over 40 countries through strategic office openings.
An independent loss adjusting firm that has evolved into a global insurance services provider.
Focuses on complex claims, including high-stakes commercial, niche, and catastrophe cases.
Specializes in marine claims investigations, large-scale construction loss assessments, aviation incidents, and crisis management.
Operates with a vertical structure of specialist teams, offering tailored adjusting services.
Culture + Values
We aim for nothing less than the highest standards in everything we do.
We work best when we work together with clients, colleagues, and business partners alike.
We are trusted to keep our promises, act with integrity, and treat people the right way.
We know our market better than anyone, but still, we never stop developing.
We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Environment + Sustainability
12.7% Emission Reduction
GHG Targets
Achieved a reduction in greenhouse gas emissions for operational activities.
5% Carbon Target
Annual Reduction Goal
Set a goal to reduce carbon emissions each year through various initiatives.
Earned certification by demonstrating continuous measurement, reporting and verified reduction of Scope‑1, 2 and core Scope‑3 emissions.
Adopts a carbon‑reduction strategy including efficiency improvements (offices & travel), renewable energy adoption and sustainable procurement.
Engages employees via ESG steering committee and global policies covering water and energy use, waste reduction, renewable energy and electric‑vehicle schemes.
Inclusion & Diversity
20,000 Hours
Global Volunteering Contribution
Generated through an annual paid Day of Service, this figure represents the company's commitment to community engagement and social impact.
Published first ESG Impact Report including data on gender pay and diversity.
Global ESG framework includes governance and policies on diversity, equity & inclusion.
Planet Mark ESG report showcases metrics on people, community and governance including diversity.
Reports gender-related data via supplier code of conduct and gender-pay reporting (specific figures not publicly disclosed).