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Steward
Highgate
Maintain cleanliness, sanitation, and dishware handling in hotel kitchen and banquet areas.
10d ago
Entry-level
Full Time
Boston, MA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
dishwashing
equipment cleaning
floor maintenance
buffet setup
inventory reporting
guest service
- Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
- Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
- Know the location and operation of all fire extinguishing equipment.
- Attend all hotel required meetings and trainings.
- Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Follow all sanitation standards.
- Maintain a warm and friendly demeanor at all times.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
- Practice safe work habits at all times to avoid possible injury to self or other employees.
- Keep management informed of shortage of equipment and supplies.
- Empty garbage from the Food and Beverage areas into the hotel dumpster.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
- Report any faulty equipment to management immediately.
- Assist in the set up and breakdown of the restaurant buffet as required.
- Assist Banquets by supplying china, glass, and silver as required by business demand.
- Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
- Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
What you bring
confidentiality
chemical safety
problem solving
communication
high school
cross‑training
- Must be able to maintain confidentiality of information.
- Knowledge of proper safe handling techniques for all chemicals used.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Ability to stand during entire shift.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to withstand temperature variations, both hot and cold.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to cross-train in other hotel related areas.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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