Application Specialist

Overview

Review and process debris removal applications, assist applicants, ensure eligibility.

Key Responsibilities

• applicant communication
• application review
• microsoft office
• sop adherence
• site travel
• productivity tracking

Tasks

-Communicate with program applicants in multiple formats including telephone, text, and email communication. -Communicate directly with program applicants to provide status on their application, answer questions related to the program and collect documentation from program applicants to complete their application. -Review applications to ensure the information is complete and the applicant has provided all required documentation. -Follow standard operating procedures, training materials, checklists, and other job aids to process applications. -Communicate with supervisors for directives, work schedule, program changes, and other relevant information via email, telephone, text, and Microsoft Teams. -Work involves travel to various sites across Missouri, including potentially hazardous environments requiring strict safety compliance. -Escalate issues following standard operating procedures. -Use Microsoft Office applications and other software to document time worked, activities completed, applicant information, and applicant interactions. -Maintain adherence to program standard operating procedures and the program health and safety plan. -Achieve daily processing expectations and document activities to demonstrate productivity. -Document relevant notes of interactions with program applicants to progress their application.

Requirements

• roe
• 2 yrs
• communication
• bachelor's
• high school

What You Bring

-Previous experience in Right of Entry (ROE) application processing and eligibility review. -At least 2 years of experience in community assistance, disaster recovery, case management, or social services. -Strong communication, organizational, and interpersonal skills; ability to work empathetically with diverse populations. -Bachelor’s degree in communications, Public Administration, Emergency Management, or a related field preferred. -High school education or higher required.

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Benefits

-Learning and development opportunities for ongoing professional growth. -Collaborative team atmosphere that values the contributions of all employees. -Comprehensive and market-competitive benefits. -Part-time position, 20-30 hours per week, with flexibility to meet project demands. -Flexible availability to accommodate community needs, including evenings and weekends. -Flexibility and company-wide commitment to work/life balance.

About Tetra Tech

-Leveraging a signature science-driven approach, it tackles complex problems in water, environmental restoration and sustainable infrastructure. -It organizes itself into government and commercial/international groups, enabling tailored expertise across public and private sectors. -Its Digital Systems division develops advanced analytics and visualization tools (like FusionMap®), supporting clients in grid reliability and AI infrastructure. -Unusual among engineering firms, it bridges traditional civil projects with cutting-edge digital and AI-enabled infrastructure solutions.

Sector Specialisms