Technical Sales Rep.

Description

• Help customers identify the best systems and products to meet their application needs.
• Participate in Sales skill enhancement training.
• Thoroughly investigate product claims in field, document and work with LATICRETE Technical Services to find resolution for product-related installation issues.
• Maximize market penetration in assigned territory.
• Update Salesforce to accurately reflect territory KPI attainment.
• Conduct business overview meetings, presentations, distributor success plan meetings, potential MVP meetings, project tracking meetings and opportunity planning meetings.
• Work with territory partner, manager, and other teammates to share ideas to better service territory. Establish promotions that can move the sales needle benefiting both Laticrete and our distribution partners
• Review stocking profiles with distribution to maximize sales in local market.
• Participate in internal LATICRETE product and system training.
• Learn industry trends and competitive landscape.
• Plan calendar and travel to ensure efficient and maximized facetime with key customers.
• Attend industry events such as trade shows, local and national professional organization events. Represent LATICRETE as a resource for product knowledge which may include working a booth, presenting to an audience or providing general information to attendees.
• Actively participate in social media groups and communications as appropriate with customers.
• Regularly work with distributors, contractors, GCs, architects, etc. to promote relationships and build trust.
• Conduct product knowledge training, including product usage demos (hands-on and PowerPoint).
• Evaluate the territory distributor footprint to ensure sufficient coverage and product availability to end users.
• Work with customers to provide LATICRETE product and systems specifications to best fit the needs of the project.
• Work with internal departments to resolve issues such as shipping, production, etc. to ensure customer satisfaction.
• Perform job site visits to provide technical support such as product installation training, gather information for product questions or concerns and document all information in Salesforce.
• Develop a thorough Territory Business Plan to maximize the opportunities and focus on development areas to ensure the territory will meet or exceeds revenue targets.
• Regularly review and adjust the Territory business plan throughout the year as business needs change.
• Maintain Project Tracking files and Competitive Pricing files.

Requirements

• Local market knowledge highly desired.
• Bachelor's degree or equivalent related work experience.
• Strong written, verbal and listening skills including ability to present to large audiences.
• Product application experience a plus
• Demonstrated success building and cultivating long term professional partnerships.
• Must be able to travel on short notice.
• Industry training and certifications highly desired.
• Valid Canadian Passport (Some US travel required)
• Demonstrated success coordinating and building relationships across internal departments and with a diverse range of skillsets and personalities.
• Knowledge of Salesforce a plus.
• High level of self-motivation
• 3+ years of related work experience in Sales or in the Construction industry.
• Working knowledge of Microsoft Office suite of projects including Word, Excel, PowerPoint, Outlook, SharePoint and Teams.
• Strong organizational skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance