Carrying out client site audits, inclusive of checking customer O&Ms and site logs
Provide exceptional customer service, managing and maintaining client relationships and carrying out regular review meetings
Working closely with the operations administration team
Identify ‘better ways of working’, continually looking at improvements
Day to day management of an engineering team, organising the day-to-day duties and operation of the team
Taking ownership of key accounts and service contracts allocated
Managing and monitoring allocated job budgets to justify increase or variation’s
Monitoring of supplier & sub-contract costs for your region
Conduct engineer appraisals and probation reviews
Day to day management of an engineering team
Carrying out audits, inclusive of PDA usage, paperwork, timesheet records, mileage records and vehicles, in line with company policy
Monitor and review requirements for training in line with accreditation and standards
Produce monthly and ad hoc reports
Overseeing all works for your region, taking full ownership of risk assessment/method statement, overseeing first time fix rates, deadline date adherence, planned maintenance, remedial works and real time documentation submission
Requirements
british standards
fire systems
full licence
communication
people mgmt
customer experience
Knowledge of the relevant British Standards
Previous experience working in a customer-based environment
Hold a full driving licence
Excellent communication and customer service skills
Demonstrable experience in the fire systems industry in a supervisory or management role
People management skills
Ability to create and build strong relationships, with a professional approach
Benefits
The chance to be part of a reputable company in the fire and security industry
Opportunities for training and career development
Paid employee referral scheme
Employee social and engagement initiatives
Competitive salary based on experience and qualifications
Supportive and professional team environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 2000
Year Established
The company was established in the early 2000s and has since expanded across the UK.
£22M turnover
Current Revenue
Aimed at delivering end-to-end fire safety and security engineering services.
BS 5839-1 standards
Regulatory Compliance
Adapting systems to meet the latest fire safety regulations across public and private installations.
It grew steadily to mid-size, offering end-to-end fire safety and security engineering for diverse sectors.
Typical projects include complex installations of fire alarms, voice evacuation, CCTV, intruder alarms, access control, and suppression systems.
Specialising in buildings, commercial sites, industrial plants, retail venues, and utility infrastructures, they serve clients with tailored packages.
Often called in for large refurbishments, high-risk facilities, or bespoke voice evacuation setups, their expertise handles complexity with precision.
Hands-on commissioning and ongoing maintenance underpin their reputation—projects aren’t just built, they’re managed end-to-end.
Culture + Values
We provide innovative and cost-effective solutions that meet or exceed customer expectations.
We maintain a commitment to excellence and continuous improvement.
We take pride in delivering high-quality products and services in a safe and secure manner.
We value collaboration and teamwork in achieving common goals.
We are committed to developing lasting relationships with customers, partners, and employees.
Environment + Sustainability
2050 Target
Net Zero Emissions
Aiming to achieve net zero carbon emissions by the year 2050.
Committed to reducing environmental impact and supporting sustainability initiatives.
Implementing energy-efficient technologies across all systems and solutions.
Proactively reducing carbon footprint through operational efficiencies and sustainable practices.
Monitoring and minimizing waste production in the company's day-to-day operations.