Inbound Sales

Match the right property options (daily or monthly) based on customer needs.

Handle 5–15 daily inbound enquiries from phone, WhatsApp, website, and OTAs.

The Inbound Sales Executive is responsible for converting incoming leads from multiple channels (calls, WhatsApp, email, website, OTAs) into confirmed bookings.

Coordinate with the operations and property teams to confirm availability and check-in readiness.

Negotiate, close bookings, and collect advance payments.

Share customer feedback and insights to improve lead quality and pricing strategy.

Maintain daily lead tracker — follow up with all unconverted leads.

Excellent spoken and written communication (English + Tamil preferred).

Familiar with tools like Google Sheets, CRM, WhatsApp Web, and call tracking systems.

This role demands strong communication, need diagnosis, and persuasion skills — not just answering enquiries, but guiding customers confidently toward the right stay option.

Ability to handle objections and frame value confidently.

Basic knowledge of pricing, occupancy, and property types (1BHK, 2BHK, etc.).

Strong listening and questioning ability to diagnose customer intent.

ELO House is a fast-growing hospitality-tech company offering fully furnished, flexible stay homes for daily, weekly, and monthly rentals.

We help travelers, corporates, and families find instant, verified, deposit-free homes — an affordable alternative to hotels and traditional rentals.