Support initiatives to enhance patient satisfaction and loyalty.
Manage patient appointments, follow-ups, and ensure timely communication.
Handle patient feedback and complaints professionally, escalating issues when necessary.
Serve as the first point of contact for patients, addressing inquiries and providing accurate information.
Promote HealthHub services and assist patients with insurance and billing queries.
Maintain patient records and ensure compliance with data protection and confidentiality standards.
Coordinate with clinical and support teams to ensure smooth patient flow and service delivery.
Requirements
communication
bachelor's
ms office
multitasking
2 years
patient-facing
Strong communication and interpersonal skills.
Bachelor’s degree in Healthcare Administration, Business, or related field.
Proficiency in MS Office and healthcare management systems.
Ability to manage multiple tasks and work under pressure.
Minimum 2 years’ experience in a patient-facing role within healthcare.
Benefits
Employee discounts across Al-Futtaim brands and access to staff offers via BlueRewards.
Learning you can personalize—and scale: Access monthly learning calendars, LinkedIn Learning, and an evolving AI Skills Toolkit to reskill and upskill.
Career growth beyond a ladder: Our Career Growth Model supports lateral, diagonal, and vertical progression, enabling movement across functions and divisions.
Competitive salary and benefits package aligned with Al-Futtaim Group standards.
Global exposure & mobility: Unique opportunities for cross-business collaboration and international assignments.
Wellbeing that’s active and accessible: Group wellness days, fitness activations, and preventive screenings are embedded in our employee experience.
Comprehensive health insurance, annual leave, performance bonus programs, and long-service recognition.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
AED 11.4 bn
Annual Revenue
The company generates billions of dirhams annually, highlighting its significant regional economic impact.
30 Brands
Automotive Portfolio
Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.
300+ Stores
Retail Network
Highlighting the extensive retail operations that bring global brands to local markets.
Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.
Culture + Values
Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.
Environment + Sustainability
2050
Net Zero Emissions Target
Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.
Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.
Inclusion & Diversity
Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.