AI and Digital Service Strategy Leader at Nelson Worldwide in Greater Philadelphia | Kablio

Role

Description

ai strategy

digital adoption

tool integration

data governance

predictive analytics

client engagement

Drive cultural adoption of digital practices through training, storytelling, and cross-functional collaboration.
Develop or collaborate on messaging to our clients related to offerings and improvements
Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration.
Monitor usage, adoption, and ROI to ensure sustainable impact.
Establish clear success measures to track business, creative, and client impact.
Develop and lead the firm’s AI and digital strategy aligned with business goals and design excellence.
Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods.
Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation.
Develop training, storytelling, and internal programs to support adoption.
Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies.
Establish frameworks for data governance, collection, and visualization that support design decision-making.
Identify opportunities to embed AI into design workflows, project delivery, and client engagement.
Identify related client goals/needs and strategic opportunities
Pilot and scale AI-powered tools for design, documentation, visualization, simulation, and operational efficiency.
Ensure ethical and responsible AI use aligned with industry standards and client expectations.
Explore new revenue opportunities through digital advisory services, data-driven insights, or stand-alone digital offerings.
Collaborate with Marketing to develop thought leadership content and client-facing narratives on our digital capabilities.
Oversee the Data & Analytics team to support both internal initiatives and client-facing insights.
Champion a culture of digital fluency and experimentation across the firm.
Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes.

Requirements

10+ years

ai strategy

digital twins

change management

master’s

storytelling

10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries.
Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments.
Experience with change management, training programs, and cultural adoption of new tools.
Proven track record building and scaling AI or digital programs in a professional services environment.
Master’s degree in architecture, computer science, design technology, or a related field preferred.
Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do
Keep It Real - Communicate with empathy, transparency and respect to support each other in the pursuit of great work
Strong communication and storytelling skills; ability to inspire both technical and non-technical audiences.

Benefits

Paid time off and holiday pay
Flexible working schedules and work from home options based on client’s needs
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
401(K) plan with company match
Full health benefits including medical, dental, and vision
Paid parental leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a passion for blending creativity and functionality, this company has built a reputation for innovative design solutions.
The company works across diverse sectors, creating impactful environments for workplaces, residential spaces, and more.
They have been involved in numerous high-profile projects, including corporate offices, healthcare facilities, and mixed-use developments.
With a focus on collaboration and tailored solutions, they have earned recognition for transforming spaces to fit evolving business needs.
Their design process is deeply rooted in understanding client needs, ensuring that each project not only looks striking but serves a purpose.
The company's portfolio spans across the globe, showcasing a variety of spaces that elevate functionality and creativity.
The team is known for its hands-on approach to each project, blending innovative design with cutting-edge technology.

Culture + Values

Purpose – guided by a singular purpose: to unlock unique value for each client
Precision – commitment to pragmatic, results-driven design measured by tangible benefits
Partnership – fostering collaboration through core principle of partnership
Results-Driven – focus on real-world outcomes, not transformation for its own sake

Environment + Sustainability

2030 Challenge

Commitment to Carbon Neutrality

The company is dedicated to achieving carbon neutrality across all new builds, major renovations, and developments in support of the AIA’s 2030 Challenge.

Sustainability is fundamental to design and delivery through practical, measurable goals.
Philadelphia office pursuing WELL and LEED certification with lighting sensors, green wall, and indoor air quality controls.
Partnered on 100% carbon-neutral shipping via Material Bank initiative.

Inclusion & Diversity

Diversity, Equity & Inclusion are integral to operations, collaboration, and innovation
Team reflects communities served with accountability woven into culture and business practices

Articles

Our Work

Careers

Role

Description

ai strategy

digital adoption

tool integration

data governance

predictive analytics

client engagement

Drive cultural adoption of digital practices through training, storytelling, and cross-functional collaboration.
Develop or collaborate on messaging to our clients related to offerings and improvements
Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration.
Monitor usage, adoption, and ROI to ensure sustainable impact.
Establish clear success measures to track business, creative, and client impact.
Develop and lead the firm’s AI and digital strategy aligned with business goals and design excellence.
Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods.
Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation.
Develop training, storytelling, and internal programs to support adoption.
Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies.
Establish frameworks for data governance, collection, and visualization that support design decision-making.
Identify opportunities to embed AI into design workflows, project delivery, and client engagement.
Identify related client goals/needs and strategic opportunities
Pilot and scale AI-powered tools for design, documentation, visualization, simulation, and operational efficiency.
Ensure ethical and responsible AI use aligned with industry standards and client expectations.
Explore new revenue opportunities through digital advisory services, data-driven insights, or stand-alone digital offerings.
Collaborate with Marketing to develop thought leadership content and client-facing narratives on our digital capabilities.
Oversee the Data & Analytics team to support both internal initiatives and client-facing insights.
Champion a culture of digital fluency and experimentation across the firm.
Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes.

Requirements

10+ years

ai strategy

digital twins

change management

master’s

storytelling

10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries.
Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments.
Experience with change management, training programs, and cultural adoption of new tools.
Proven track record building and scaling AI or digital programs in a professional services environment.
Master’s degree in architecture, computer science, design technology, or a related field preferred.
Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do
Keep It Real - Communicate with empathy, transparency and respect to support each other in the pursuit of great work
Strong communication and storytelling skills; ability to inspire both technical and non-technical audiences.

Benefits

Paid time off and holiday pay
Flexible working schedules and work from home options based on client’s needs
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
401(K) plan with company match
Full health benefits including medical, dental, and vision
Paid parental leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a passion for blending creativity and functionality, this company has built a reputation for innovative design solutions.
The company works across diverse sectors, creating impactful environments for workplaces, residential spaces, and more.
They have been involved in numerous high-profile projects, including corporate offices, healthcare facilities, and mixed-use developments.
With a focus on collaboration and tailored solutions, they have earned recognition for transforming spaces to fit evolving business needs.
Their design process is deeply rooted in understanding client needs, ensuring that each project not only looks striking but serves a purpose.
The company's portfolio spans across the globe, showcasing a variety of spaces that elevate functionality and creativity.
The team is known for its hands-on approach to each project, blending innovative design with cutting-edge technology.

Culture + Values

Purpose – guided by a singular purpose: to unlock unique value for each client
Precision – commitment to pragmatic, results-driven design measured by tangible benefits
Partnership – fostering collaboration through core principle of partnership
Results-Driven – focus on real-world outcomes, not transformation for its own sake

Environment + Sustainability

2030 Challenge

Commitment to Carbon Neutrality

The company is dedicated to achieving carbon neutrality across all new builds, major renovations, and developments in support of the AIA’s 2030 Challenge.

Sustainability is fundamental to design and delivery through practical, measurable goals.
Philadelphia office pursuing WELL and LEED certification with lighting sensors, green wall, and indoor air quality controls.
Partnered on 100% carbon-neutral shipping via Material Bank initiative.

Inclusion & Diversity

Diversity, Equity & Inclusion are integral to operations, collaboration, and innovation
Team reflects communities served with accountability woven into culture and business practices

Articles

Our Work

Careers