Desk Clerk - 2060 Folsom (Weekday Swing Shift)

Description

• Sign-in all visitors who enter and leave building
• Update the daily log and/or other front desk forms
• Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor
• Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas
• Report House Rules violations to the Property Manager
• Follow policies, procedures, and safe work practices
• Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor
• Write up incident report and route to proper staff per protocol
• Monitor all exits via surveillance footage + (as needed) foot patrol of building during shift
• Communicate all problems that occur after hours to the proper staff
• Update the daily log in detail to pass on information
• Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules

Requirements

• Ability to work with people of diverse social, economic, and ethnic backgrounds
• Bilingual in English and Chinese, Russian, and/or Spanish languages
• Excellent Customer Service Skills
• Ability to function under stressful circumstances
• Pleasant and professional manner
• Calm disposition
• Excellent interpersonal skills
• Willingness to do varied tasks
• Familiarity with Microsoft Outlook, Word and Excel programs
• Prior experience with security and/or reception work
• Takes initiative to problem solve
• Good written and verbal communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance