Elite student housing operator delivering hospitality‑driven, high‑end living experiences on campus and off‑campus.
Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
Oversee and manage timely execution of payroll, invoicing, and hiring documentation.
Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
Foster a collaborative, positive, and professional environment for both staff and residents.
Analyze financial reports, manage budgets, and provide regular variance and performance updates.
Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
Implement and refine systems and procedures to drive operational efficiency and reduce costs.
Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
Collaborate with local schools and student organizations for outreach and partnership opportunities.
Ensure compliance with all legal, regulatory, and company policies.
Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement.
Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively.
Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community.
Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching.
Plan and execute resident events to foster community engagement and satisfaction.
As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners.
Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred).
Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities — The Altitude at Stoneport in Harrisonburg, VA!
Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.
Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws.
Life Insurance & Parental Leave
Generous Paid Time Off (PTO)
Nestled near James Madison University, The Altitude at Stoneport offers modern amenities, a connected community atmosphere, and an energetic student lifestyle. This is an exciting opportunity to make an impact, drive operational success, and be part of a growing company that values innovation, collaboration, and professional development.
Supportive, Fun, and Flexible Work Environment
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Professional Development & Advancement Opportunities
Access to an Unmatched Company Culture that values individuality and innovation
401(k) with Company Matching
Relocation Assistance
Employee Assistance Program (EAP)
Comprehensive Health, Dental, and Vision Insurance