IT Administrator

Description

• Manage in-person organization, inventory management, and secure storage of IT equipment and supplies, including making purchasing recommendations and documenting asset lifecycle
• Assist with access control system, alarm system, and video monitoring solutions
• Maintain confidentiality and security of sensitive company and client information
• Manage the end-to-end lifecycle of laptop and IT peripheral hardware configuration and issuance for all staff members and remote sites, ensuring compliance with company security policies.
• Serve as a subject matter expert for enterprise-level peripherals and conferencing solutions, advising staff on advanced features and developing user training and best practices
• Create and organize IT documentation
• Installing and configuring named-user and network licensing
• Execute the technical logistics of all desk and office relocations, ensuring minimal disruption to operations and optimal setup of the network and computing infrastructure.
• Perform proactive routine maintenance and system checks
• Assist staff with use of Printers, Plotters and Scanners
• Assist staff with remote conferencing solutions
• Travel by flight and/or vehicle to remote offices
• Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications
• Utilize specialized technical knowledge to diagnose, analyze, and resolve complex, high-impact technical issues, often requiring independent judgment and advanced problem-solving techniques.
• Oversee IT Onboarding and Offboarding procedures, ensuring the security, compliance, and efficiency of user access and asset management.
• Maintains accurate and complete records
• Assist with the development of standard operating procedures
• Oversee the provisioning and deployment strategy of laptop and IT peripheral assets across all company locations to ensure operational readiness and standardization.

Requirements

We have an immediate need for an exempt, full-time IT Administrator to work at our San Francisco headquarters, Napa, or Petaluma. The IT Administrator will assist with various IT duties under the direction of the Director of Technology and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries.

• Ability to read, interpret and collect technical documents
• Ability to perform in a high pressure, quick and dynamic environment
• Ability to plan, organize, and prioritize, multi-task and use time effectively
• Windows 10 & 11
• Microsoft VBScript
• Working knowledge of Microsoft applications (Word, Excel, Access, Visio)
• MacOS 15 Sequoia
• Ability to prepare reports, correspondence and memos
• Ability to travel once or twice a month
• Windows Server 2016+
• Works well and communicates effectively with others
• Working knowledge of Google Workspace Administration
• Bachelor’s degree and minimum 2 years working IT experience or 5+ years of experience in the IT industry
• Ability to read and interpret written information, and follow instructions
• Active Directory management
• Working knowledge of remote monitoring and management solutions
• Beginner Firewall management
• Frequently required to sit and use a computer
• Own a part of the firm with ESOP eligibility after one year
• Must clear a background check
• Must be able to occasionally lift and/or move up to 50 lbs.
• Open office-noise level in the workspace is generally moderate
• Ability to analyze and solve problems
• Working knowledge of Windows and Mac operating systems
• Works independently under general supervision, uses initiative and good business judgment
• TCP/IP Networking
• Regularly required talk and hear, and stand and walk
• Must possess excellent written and verbal communication skills

Benefits

• Competitive Health plans, including PPO and HMO options, Dental and Vision plans
• Generous PTO and 8 paid holidays
• Learning and Development stipend to use as you see fit
• Automatic 401k enrollment
• Flexible working - with every other Friday off
• Fun team events, lunches and happy hours to get to know colleagues outside of work

Training + Development

Interview process

Visa Sponsorship

Security clearance