Leading provider of residential and commercial land surveying, field management & lien search services.
Validate orders, set pricing and due dates, and route nonstandard orders.
12 days ago ago
Junior (1-3 years)
Full Time
Cleveland, OH
Hybrid
Company Size
99 Employees
Service Specialisms
Land Surveying
Mapping
Construction Staking
Boundary Surveys
Topographic Surveys
Subdivision Planning
ALTA/NSPS Surveys
GIS Services
Sector Specialisms
Residential
Commercial
Land Development
Field Management
Utility/Municipal Lien Search
Title Insurance
Mortgage Lending
Real Estate Brokerage
Role
Description
customer support
request prioritization
file management
administrative support
stakeholder management
strategic execution
Resolve internal/external customer issues in a prompt and professional manner.
Prioritize requests to meet deadlines.
Actively support and model Exacta’s 4 Strategic Pillars including Dramatic Profitable Growth; Excellent Client Experience; Great Place to Work and Executional Excellence.
Perform administrative support tasks.
Organize and prepare electronic file folders, ensuring all documentation is correct.
Establish and maintain effective working relationships with other employees, managers, clients and other parties as related to company services and overall business.
Requirements
high school
driver’s license
software proficiency
problem solving
team player
policy compliance
Fully adhere to company policies, procedures, and work directives.
Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
Minimum of high school diploma/GED diploma required.
Ability to balance the workload to accommodate demands of the job and exceed client expectations.
May require a valid Driver’s License and maintain appropriate Automobile Insurance.
Proficient in the independent application and use of job-related software/e-technology/cloud-based solutions.