Manage expense reports and meet the weekly deadline for expenses to be submitted. Failure to do so can result in disciplinary action, up to and including termination
Regularly spend long hours in intense concentration reviewing and entering information into a computer
Frequently work on projects that require deadlines
Frequently bend to file and maintain files
Organize and maintain pipelines of permit submitted, permit approved, past expected date, and upcoming expected dates, ensuring that submissions take place within SLA and all AHJ requests are responded to and/or actioned within one business day
Regularly see details of objects that are less than a few feet away
Fill out permit applications/ print if needed. Print plans per AHJ and SOW requirements. Submit plans electronically
Escalate system and process issues to the Regional Permit and Inspection Manager, Branch Manager, or Regional Engineering Manager as necessary
Upload approved plans and job cards to our CRM/ERP
Regularly spend long hours sitting and using office equipment and computers
Use and understand various BI reports to make educated decisions and reprioritize to address growing queues
Prepare routes for permit techs as necessary – submitting and issuing permits, performing research at an AHJ, visiting customer’s homes to obtain signatures, and other necessary project tasks
Attend weekly webinars or departmental calls
Coordinate Permit Technicians, check to see how permit techs are progressing throughout the day, act as support and help solve any issues
Regularly use hands and fingers to handle, control or feel objects
Upload corrections and notify the design team in our CRM/ERP
Request checks from Accounting; Ensure all checks are accurately recorded in the Master Accounting tracker, and ensure voided checks make it back to Accounting
Call cities and counties for application process(es), costs, status updates, & to confirm project jurisdiction
Requirements
excel
docusign
adobe pdf
high school
communication
customer service
Excellent written and verbal communication skills required
Strong attention to detail while producing accurate and high-quality work
Regular, reliable, and predictable attendance required
Previous office or clerical experience preferred
Experience interfacing with municipality electrical and building departments
Occasionally lift 5-10 pounds
Ability to work well with others in a collaborative team environment
Regularly move from sitting to standing positions effortlessly
Must have a valid state driver’s license and clean driving record
High School Graduate or GED
Must be self-motivated as well as thrive in a team environment
Regularly speak clearly so listeners can understand
Intermediate Computer Skills Needed. Experience with DocuSign, Adobe .pdf, Outlook, Excel, and Word preferred