Permit Coordinator

Description

• Manage expense reports and meet the weekly deadline for expenses to be submitted. Failure to do so can result in disciplinary action, up to and including termination
• Regularly spend long hours in intense concentration reviewing and entering information into a computer
• Frequently work on projects that require deadlines
• Frequently bend to file and maintain files
• Organize and maintain pipelines of permit submitted, permit approved, past expected date, and upcoming expected dates, ensuring that submissions take place within SLA and all AHJ requests are responded to and/or actioned within one business day
• Regularly see details of objects that are less than a few feet away
• Fill out permit applications/ print if needed. Print plans per AHJ and SOW requirements. Submit plans electronically
• Escalate system and process issues to the Regional Permit and Inspection Manager, Branch Manager, or Regional Engineering Manager as necessary
• Upload approved plans and job cards to our CRM/ERP
• Regularly spend long hours sitting and using office equipment and computers
• Use and understand various BI reports to make educated decisions and reprioritize to address growing queues
• Prepare routes for permit techs as necessary – submitting and issuing permits, performing research at an AHJ, visiting customer’s homes to obtain signatures, and other necessary project tasks
• Attend weekly webinars or departmental calls
• Coordinate Permit Technicians, check to see how permit techs are progressing throughout the day, act as support and help solve any issues
• Regularly use hands and fingers to handle, control or feel objects
• Upload corrections and notify the design team in our CRM/ERP
• Request checks from Accounting; Ensure all checks are accurately recorded in the Master Accounting tracker, and ensure voided checks make it back to Accounting
• Call cities and counties for application process(es), costs, status updates, & to confirm project jurisdiction

Requirements

• Excellent written and verbal communication skills required
• Strong attention to detail while producing accurate and high-quality work
• Regular, reliable, and predictable attendance required
• Previous office or clerical experience preferred
• Experience interfacing with municipality electrical and building departments
• Occasionally lift 5-10 pounds
• Ability to work well with others in a collaborative team environment
• Regularly move from sitting to standing positions effortlessly
• Must have a valid state driver’s license and clean driving record
• High School Graduate or GED
• Must be self-motivated as well as thrive in a team environment
• Regularly speak clearly so listeners can understand
• Intermediate Computer Skills Needed. Experience with DocuSign, Adobe .pdf, Outlook, Excel, and Word preferred
• Regularly understand the speech of another person
• Excellent customer service skills required
• Ability to manage workflow while multitasking

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance