Assistant General Manager - Vintage Faire

Description

• Build relationships with local authorities and organizations, and provide customer service training
• Design and execute targeted marketing programs and support cause branding efforts
• Ensure timely communication of tenancy changes and manage required documentation
• Supervise operations staff to maintain a safe, welcoming environment and protect physical assets
• Maintain strong relationships with retailers to enhance sales and performance
• Coordinate with Shared Services to resolve accounts payable issues, approve invoices, and ensure proper coding
• Lead and promote participation in the company’s volunteer initiatives
• Create and manage a property-specific energy efficiency program
• Support development efforts by working with city officials to secure project approvals and maintain positive relationships
• Develop long-term expense plans and recommend capital investments
• Work with Legal and Operations to manage construction allowance payouts and tenant closeouts
• Conduct reviews and approvals of rent rolls and sales reports
• Stay informed about company KPIs and broader industry trends to guide property decisions
• Ensure contractors adhere to company rules and regulations
• Develop and implement a site-specific safety plan addressing risk management
• Assist in executing major capital projects in collaboration with operations and development teams
• Develop annual budgets and monitor monthly financials to control variances
• Participate in forecasting and manage lease administration from proposal to store opening
• Ensure service contractors meet performance standards and manage property maintenance contracts
• Oversee accounts receivable, collaborating with Shared Services on billing and collections, and resolving tenant issues
• Support the company’s Fixed CAM initiative
• Support the development of PR strategies and crisis communication plans, and align marketing with revenue goals
• Lead the strategic planning process for the center, establishing a unified vision and setting priorities for the asset
• Manage financial operations with a focus on leasing, revenue growth, and expense control
• Lead efforts to maintain and evolve a long-term strategic plan for the center’s growth and appeal
• Maintain strong working relationships with third-party management teams on campus
• Follow the company’s record retention policies and ensure proper documentation for common areas
• Review quarterly occupancy reports and approve annual reconciliations and impounds
• Assist leasing efforts by balancing revenue goals with merchandise mix and contributing to planning documents
• Coordinate efforts for ancillary leases and facilitate communication with Legal
• Conduct tours for potential tenants and build relationships with neighboring property owners
• Work with Leasing, Business Development, and Shared Services to prepare and evaluate property forecasts
• Act as a leader within the property team by educating, mentoring, and fostering collaboration at all levels
• Review and recommend legal actions related to receivables and assist the Legal department with collections
• Contribute to the assessment, planning, and execution of property enhancement and development initiatives
• Coordinate with CAPEX Project Managers to implement approved capital improvements
• Ensure compliance with company policies and legal procedures relevant to a publicly held organization
• Oversee tenant coordination activities and maintain effective communication with internal departments
• Communicate and maintain company standards across the property, ensuring alignment with all key stakeholders
• Ensure compliance with mall rules and analyze incidents to improve safety and reduce risk
• Address major tenant concerns and follow procedures for late payments, defaults, and inquiries
• Develop and implement the center’s emergency response procedures
• Prepare and submit reports for ownership on a regular basis

Requirements

• 3-5 years of property management experience is preferred.
• Proficiency in commercial real estate, including finance, leasing, marketing, tenant relations, and construction.
• A Bachelor's degree is preferred.
• The employee must be physically capable of performing all core functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these core functions.

Benefits

• Comprehensive wellness program including Calm Health and ClassPass memberships
• Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
• Ability to purchase company stock at a 15% discount
• Career-development resources
• 24 paid volunteer hours and employer charitable match
• 401(k) match with immediate vesting
• Best-in-class benefits with affordable employee contribution levels
• Employee Assistance Program

Training + Development

Interview process

Visa Sponsorship

Security clearance