Trainer

Description

• Support: Online chat or telephone service for urgent support in a crisis
• Ensuring the learning and development training records and "Skills Matrices" are properly input and updated.
• Establish and maintain good relationships and lines of communication with clients and airlines.
• Ensuring appropriate policies, processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function.
• Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the Company disciplinary process where necessary.
• Create, amend and deliver courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, CAA/DFT
• Ensure effective communications within the operations team, including regular meetings to share training delivery plans and compliance figures.
• Designing, implementation and completion of ABM training programmes.
• Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning.
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)
• Effectively manage, coach and mentor team members to meet service level agreements.
• Collaborating with internal and external stakeholders to facilitate new learning techniques, upgrades and enhancements to our training syllabus.
• Deliver operational training, inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance.
• Support the development and implementation of digital learning innovation.

Requirements

• IT literacy and ability to quickly gain a working knowledge of new technology.
• Experience in managing the full training cycle.
• Knowledge and familiarity of Safety, Operational, Compliance protocols.
• Knowledge and experience of learnings systems and L&D reporting.
• Robust, collaborative team player with the ability to engage at all levels.
• Excellent written and interpersonal skills.
• Output orientated and business focused.
• Strong working knowledge of Learning within Aviation.

Benefits

• Financial and legal support
• Mental Health support and Life Event Counseling
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Get Fit Programme
• Perks: discounts, gift cards, cashback, and exclusive offers
• Access Perks at Work, our innovative employee app where you can find:
• Cycle to work scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance