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Customer Service Representative
Racine
Independent French business law firm offering full‑service legal consulting and litigation.
Provide customer service, data entry, and payment processing for police reports.
9d ago
Entry-level, Junior (1-3 years)
Full Time
Racine, WI
Office Full-Time
Company Size
280 Employees
Service Specialisms
Assurances – Responsabilité civile
Banque – Finance – Assurance
Compliance
Concurrence
Contentieux des affaires et Arbitrage
Distribution
Droit Agricole et Agroalimentaire
Droit fiscal
Sector Specialisms
Agricultural and agri-business law
Banking Finance Insurance
Business criminal law & general criminal law
Competition Law
Compliance
Financial services sector
Retail
Mass retail
Role
What you would be doing
data entry
document scanning
crime database
time system
customer service
payment processing
Review reports, letters, forms, and other information that may be sensitive and/or graphic in nature (i.e. homicides, sexual assaults, automobile accidents, etc.) through data entry.
Scan documents, make copies, data entry in various computer systems, retrieve information from various computer systems, ability to use the Wisconsin Crime Information Bureau and the T.I.M.E. system, file documents, answer telephones, respond to mail requests, and prepare and distribute information according to departmental policy.
Maintain a consistent attendance record.
Fulfill customers’ requests in an accurate and timely fashion.
Assist customers at the public service counter. This includes, but is not limited to, taking payments for various types of citations and/or warrants, printing out accident and/or incident reports, handling money, answering phone calls, and assisting other agencies and companies with requests.
What you bring
master's
bachelor's
associate's
customer service
data entry
5+ years
Ability to follow both written and oral instructions.
1 year or more, but less than 3 years
Ability to lift, carry, and/or push/pull at least 25lbs.
Three to four years
Master's Degree
Five or more years
3 years or more, but less than 5 years
Typing for long periods of time
Customer service experience in a law enforcement agency.
High School Diploma or Equivalent
5 years or more, but less than 7 years
Less than one year
Prior training or experience in data entry.
Prior customer service experience.
Bachelor's Degree
Associate's Degree
Must be a citizen of the United States.
High school diploma or its equivalent.
Ability to organize a variety of complex material and to complete them in an accurate and timely fashion.
Ability to perform functions independently and to make decisions in accordance with established regulations, procedures, and/or policies.
7 years or more, but less than 10 years
Proficient at interacting with all types of customers in an appropriate and professional manner, at all times.
Ability to maintain strict confidentiality.
Sitting, standing, and/or typing for long periods of time
Ability to work in a fast-paced environment.
10 years or more
Ability to perform repetitive clerical work requiring attention to detail and accuracy.
One to two years
Fast paced, stressful environment at times
Ability to work independently within an office environment and take responsibility with little or no direction.
Ability to work with and get along well with others.
Litigation has formed about half of its practice since its foundation.
Ranked
Chambers Europe
Frequently ranked for litigation, corporate, and restructuring matters.
Serves clients across France and Belgium with offices in Paris, Lyon, Bordeaux, Marseille, Nantes, Strasbourg, and Brussels.
Handles complex cross-border mandates via its global network, including Multilaw and OMNIA partnerships.
Typical engagements include banking & finance, competition & distribution, M&A, restructuring, real estate & construction, tax, IP/IT, employment, and public law & energy.
Known for marrying technical expertise with innovative, responsive practical support to strategic clients.
Culture + Values
Racine cultivates a culture of creativity, responsiveness, and excellence.
We provide pragmatic, clear, and tailored legal solutions.
Commitment to long-term client relationships built on trust and transparency.
Our teams are collaborative, multidisciplinary, and agile.
Environment + Sustainability
2030
Net-Zero Commitment
Committed to achieving net-zero carbon emissions as part of their sustainability efforts.
Committed to reducing carbon footprint and promoting sustainability across operations.
Implemented energy-efficient practices in their offices.
Actively engage in environmental protection and encourage sustainable business practices.
Inclusion & Diversity
The company is dedicated to fostering a diverse and inclusive work environment.
The company aims to ensure equal opportunities and fair treatment for all employees.
Gender equality is a key focus, with continuous efforts to improve the representation of women at all levels of the firm.
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