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Director of Building Services (Senior Maintenance Manager, Luxury High-Rise)
Sentral
Network of urban residential communities offering flexible‑stay, designer‑furnished apartments with premium amenities in major US cities.
Oversee building maintenance, repairs, cleaning, and team management for luxury high‑rise.
Employ, supervise and train Building Services team members
Coordinate daily cleaning and maintenance activities
Comply with all health and safety regulations and practices
Conduct preventative maintenance work
Transport boxes and equipment weighing up to 20 pounds
Inspect sites regularly to identify problems and necessary maintenance
Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)
Ascend/descend a ladder to complete various maintenance tasks
Conduct follow-ups on all maintenance and repair work
Prepare weekly maintenance schedules and allocate work based on forecasted workloads
Maintain all inventory and equipment, and ensure proper storage
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Work in a space that includes indoor and outdoor spaces, with and without covering
Establish strategies to meet workload demands on time
Oversee all repairs and ensure that work is completed on time
Observe details in surrounding areas and on a screen
Provide 24/7 support to the Maintenance team
Move throughout the property as needed
Coordinate daily with the General Manager on overall maintenance projects
What you bring
maintenance manager
ms office
problem solving
leadership
customer service
health safety
2 years of prior experience as a Maintenance Manager / Director
Effective budgeting and performance management skills
Computer literate with capabilities in email, MS Office and related communication tools
Strong decision-making and problem-solving skills
Excellent communication and interpersonal skills
Fantastic organizational and leadership skills
Communicate with other persons in the building
Strong knowledge of building trades, cleaning procedures and maintenance
Prioritize above all a strong customer service outlook through personal contact with residents and guests
Solid understanding of health and safety regulations and practices
Must work well under pressure and meet tight deadlines.
Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time
Great time management skills
Benefits
Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
Career Development: We offer extensive learning and development opportunities to support growth.
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
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