Resident Services Associate at Dandara Living in Manchester, England, United Kingdom | GBP28,154-28,154 | Kablio
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Resident Services Associate
Dandara Living
Specialist UK build‑to‑rent developer and operator of large‑scale rental apartment communities.
Provide resident services, coordinate moves, maintenance, events, and safety at Chapel Wharf.
13 days ago ago
£28,154 - £28,154
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Manchester, England, United Kingdom
Onsite
Company Size
- Employees
Service Specialisms
Property Development
Construction
Design
Project Management
Consulting
Sector Specialisms
Residential
Build to Rent
Residential Letting
Residential Management
Community Living
Apartment Development
Shared Spaces
Tenant Security of Tenure
+2 more
Role
Description
cleaning
move‑ins
resident services
security walks
maintenance logging
event coordination
Keep communal areas spotless and inviting.
Support move-ins, inspections, and inventories to keep everything running smoothly.
Be the friendly face for residents and guests — handling enquiries, parcels, and bookings.
Conduct security walks and help ensure a safe, welcoming environment.
Log maintenance requests and coordinate quick resolutions.
Assist with resident events, open days, and community activities.
Requirements
health safety
arla
microsoft office
booking systems
communication
customer service
Health & Safety awareness (ARLA, IRPM, or COSHH desirable but not essential).
Comfortable using Microsoft Office and booking systems.
Confident communication and strong customer service skills.
Benefits
Cycle-to-work scheme
Competitive parental leave & quarterly recognition awards
Life assurance x3 (option to extend to x4)
Salary: £28,154.07 per year
25 days holiday (+ option to buy 5 more)
Pension match up to 5%
Discounts on top UK retailers, gyms & restaurants
Health Hero virtual GP & EAP support
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
13,500 Homes
Properties Delivered
Dandara Living's parent group has delivered over 13,500 homes across the UK.
1.7M sqft
Commercial Space
The parent group has developed 1.7 million square feet of commercial and retail space.
3,000 Apartments
Units Managed
Dandara Living currently manages nearly 3,000 apartments in major UK cities.
Top-Two Ranking
Resident Satisfaction
All live sites rank top-two nationally on Homeviews for resident satisfaction.
Recognised repeatedly at What House?, RESI, Love to Rent and Homeviews for design, management and resident care.
Specialises in large-scale, communal-focused rental buildings with modern amenities in central, up-and-coming neighborhoods.
Ambition is to become the UK’s largest build-to-rent operator while delivering affordable high-quality rental homes.
Culture + Values
We take pride in delivering high-quality homes that our customers love.
Our people are our greatest asset.
We are passionate about creating vibrant communities where people can thrive.
We aim to be forward-thinking, embracing innovation and technology.
Sustainability is at the core of what we do.
We act with integrity and transparency.
Environment + Sustainability
2050
Net Zero Target Date
They aim to achieve net zero carbon emissions by this year, reflecting their commitment to combating climate change.
They are committed to designing and building sustainable, energy-efficient homes.
They use renewable energy sources wherever possible in their developments.
They monitor and reduce the environmental impact of their operations.
They incorporate eco-friendly technologies and materials into their homes.
Inclusion & Diversity
We aim to create an inclusive and diverse workplace.
We strive for gender balance in all teams across the company.
We are committed to offering equal opportunities to all employees and candidates.
Our recruitment processes are designed to be fair and unbiased.
Articles
About Dandara Living
Careers at Dandara Living
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