Resident Services Associate

Description

• Keep communal areas spotless and inviting.
• Support move-ins, inspections, and inventories to keep everything running smoothly.
• Be the friendly face for residents and guests — handling enquiries, parcels, and bookings.
• Conduct security walks and help ensure a safe, welcoming environment.
• Log maintenance requests and coordinate quick resolutions.
• Assist with resident events, open days, and community activities.

Requirements

• Health & Safety awareness (ARLA, IRPM, or COSHH desirable but not essential).
• Comfortable using Microsoft Office and booking systems.
• Confident communication and strong customer service skills.

Benefits

• Cycle-to-work scheme
• Competitive parental leave & quarterly recognition awards
• Life assurance x3 (option to extend to x4)
• Salary: £28,154.07 per year
• 25 days holiday (+ option to buy 5 more)
• Pension match up to 5%
• Discounts on top UK retailers, gyms & restaurants
• Health Hero virtual GP & EAP support

Training + Development

Interview process

Visa Sponsorship

Security clearance